Utility Billing Analyst bei CG Infinity

Get to Know Us:
Headquartered in Texas, CG Infinity is one of the fastest growing software service companies in the region with 300+ strong team members in Dallas, Houston, Albuquerque, Little Rock and New Delhi, India. The company offers solutions that are tailored to the needs of individual clients utilizing expertise in customer experience & CRM, application development & integration, production support & quality assurance, and data analytics & AI. CG Infinity’s mission is to grow talent and develop life-long relationships with its customers. The company has been featured on INC 5000 and The Best Places to Work in recent years.
 
Website: http://www.cginfinity.com | https://www.linkedin.com/company/cginfinityinc/
Company size: 201-500 employees
Headquarters: Dallas, Texas
Founded: 1998

Our Culture:
Our people-first approach to technology offers best-in-class service and success rates. Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data Analytics & AI. 

About the Role:

We’re looking for a Billing Analyst who would be responsible for managing and ensuring the accuracy of invoicing and billing processes.

Key Responsibilities:

• Analyze billing data to identify billing issues and trends.
• Investigate billing discrepancies and work with other departments to resolve issues.
• Recommend process improvements to ensure accurate and timely invoicing.
• Collaborate with other departments to ensure accurate and timely reporting and analysis.
• Develop and maintain relationships with internal and external stakeholders, including customers and service providers.
• Generate and distribute billing reports, statements, and invoices.
• Provide excellent customer service to customers and other stakeholders.
• Maintain accurate and complete billing records and documentation.
• Assist with other accounting and finance functions as needed.

Qualifications:

• Bachelor's degree in accounting, finance, or a related field
• Minimum of 1-2 years of experience in billing, accounting, or a related field
• Strong understanding of accounting and billing principles and practices
• Excellent analytical skills, including the ability to analyze billing data and identify trends and issues
• Strong attention to detail and ability to work accurately in a fast-paced environment
• Proficiency in Microsoft Excel and other office software
• Experience with billing software and systems is a plus
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience in a billing or accounting role or in a similar industry is a plus