Data Processing Manager 1 (12-2095) bei State of Alaska, AK

About the Department

The recruitment is exempt from the hiring freeze (Administrative Order 358).

This recruitment is open to Alaska Residents only. Applicants must meet 

Alaska Residency Requirements in order to be considered for employment at this time.

WHAT YOU WILL BE DOING:

The Department of Public Safety (DPS), Division of Statewide Services is looking to recruit for a Data Processing Manager 1. This position fills the role of DPS Networking Lead and will be responsible for the network and server infrastructure owned by the department and work closely with the State of Alaska Office of Information Technology (OIT) to manage shared enterprise infrastructure.  

The Networking Lead will supervise a small team of network and system engineers to support department needs along with the DPS Support and Application Teams.  The Networking Lead plays an integral role in DPS by coordinating resources and collaboratively working with DPS and OIT IT teams, vendor partners, and stakeholders to execute projects for critical law enforcement enterprise applications. 

The successful applicant will have thorough knowledge of information technology architecture, networking, and related technical subjects, be innovative, and be able to execute key responsibilities through independent initiative and skill.    

Experience can be demonstrated through a combination of education and work experience. 

The key responsibilities of this position include, but are not limited to:

• Supervise and prioritize tasking for the DPS networking team to meet support objectives and complete projects in alignment with DPS strategic plans.

• Manage networking projects for DPS, from planning, scheduling, and executing including procurements,

• Represent DPS IT in department projects and advise project teams on specific network and IT infrastructure solutions.

• Review vendor proposals for IT systems to determine network requirements, estimate level of effort, and ensure compliance with CJIS Compliance and DPS/OIT standards for information systems.

• Represent the department’s networking and relevant IT needs in SOA working groups and in collaborative enterprise projects with statewide impact.

•  Manage Tier 3 support for DPS network and system issues, ensuring that high priority issues are identified and resolved in a timely manner by the networking team.

• Monitor technology trends and best practices, attend IT conferences, and meet with vendors to stay informed about new products and services. Research and make recommendations for the adoption of new technologies.

• Ensure network systems are adequately monitored and assess current enterprise and line of business network infrastructure to identify deficiencies and recommend solutions for improvement. 

This position will work under the general supervision of the Data Processing Manager III but should require little supervision for day-to-day tasking and team management. All DPS Information Services employees are expected to provide occasional after-hours support as required. Other duties may be assigned.

OUR ORGANIZATION, MISSION, AND CULTURE: 

The Division of Statewide Services provides technical and specialized services to the other divisions of the Department of Public Safety, local, State and Federal Law enforcement, and the public at large. The Division consists of the Criminal Records and Identification Bureau, Scientific Crime Detection Laboratory, Alaska Public Safety Communication Services, and Information Services.

Information Services develops and maintains all computerized resources for the Department of Public Safety's information systems and provides support for over 5,000 users statewide at over 70 locations. Supported networks and infrastructure range geographically across the entirety of the State and include the management of firewalls, routers, switches, servers, specialty equipment supporting law enforcement operations, and network interfaces to dozens of partner law enforcement agencies and federal authorities.

Some of the mission critical enterprise and law enforcement systems this infrastructure supports includes: the Alaska Public Safety Information Network (APSIN), Automated Biometric Identification System (ABIS), Alaska Record Management System (ARMS), Traffic and Criminal System (TraCS), Computer Aided Dispatch (CAD), along with dozens of custom applications and interfaces. 

THE BENEFITS OF JOINING OUR TEAM:

The incumbent will work with a team of highly dedicated and professional individuals all working toward the common goal to promote public safety and to provide support and technical assistance to law enforcement, criminal justice agencies, and non-criminal justice agencies. 

DPS is committed to the professional development of our employees - providing a comprehensive training plan, supplemented with mentoring and educational tools such as subscriptions for online training.  In addition, this position will receive specialized training on Microsoft Azure cloud technologies, 3^rd party frameworks and toolkits, and vendor-specific training for various large enterprise systems.


THE WORKING CONDITIONS YOU CAN EXPECT:

The position is located at DPS's Anchorage Headquarters building at 5700 Tudor Road.

Subject to HR and division approval, we offer hybrid telework options once employees have completed the required probationary period.


WHAT WE ARE LOOKING FOR:

• Network Management: Knowledge of the operation, management, and maintenance of network and telecommunication systems and linked systems and peripherals. 

• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.

• Supervision: Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner. Assignments include the authority and responsibility to recommend or independently take action to employ (i.e., appoint, transfer, promote), discipline or discharge, or adjudicate grievances of direct reports.

Position Duties

Any combination of education and/or experience that provides the applicant with competencies in: Data Systems: Knowledge of computer hardware and software development and systems as they apply to the conception, specification, analysis, planning, development, installation, test, modification and use of data handling and computing systems. Database Management Systems: Knowledge of the uses of database management systems and software to control the organization, storage, retrieval, security, and integrity of data.  Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.  Developing Others: Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.   Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Client Engagement/Change Management: Knowledge of the impact of change on people, processes, procedures, leadership, and organizational culture; knowledge of change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change in the organization. Equivalent to those typically gained by: Training in information technology or a similar field with progressively responsible professional experience that developed expertise in one or more IT functions and the provision of IT services to business and public users and includes prior lead and/or supervisory responsibility.   Special Note   “Training” means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.   “Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.   “Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.   Positions may be identified as being significantly involved in the following options: operations; programming/analysis; specialized support, such as technical services, data communications, data base (DBMS) administration information management, etc. Systems software and hardware used must have been equivalent in size and complexity to computer systems used by the State of Alaska.   Recruitment and selection may be based on the areas of needed expertise in the agency in which the vacancy exists.

For some positions in these job classes a background investigation including fingerprinting is required.

Minimum Qualifications

COVER LETTER

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

AT THE TIME OF INTERVIEW:

•  At least 3 professional references.

•  If using education to meet minimum qualifications, we'll need educational transcripts.

BACKGROUND CHECK

This position requires the incumbent to submit to a fingerprint based criminal history background check.  Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.

CONFIDENTIALITY AGREEMENT
The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.

EDUCATION 

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

Applications will be reviewed to determine if minimum qualifications are met.   Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package.  Please include the employer’s name, your job title, dates of employment, and whether the employment was full or part-time.  Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

MULTIPLE VACANCIES 

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

 

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

 

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to [email protected].

Other Qualifications

For specific information in reference to the position please contact the hiring manager:

Joe Waters

Data Processing Manager 3

Phone: 907-269-5723

[email protected]

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