Bargain Store Assistant Manager bei Goodwill Gulf Coast

Description

GOODWILL GULF COAST

Job Description

TITLE: Bargain Store Assistant Manager DATE WRITTEN: 07/2020

DEPARTMENT: Donated Goods SUPERVISED BY: Bargain Store Manager

SUPERVISES: Store Employees, participants/trainees STATUS: Hourly, Non-Exempt

Mission Contribution:

To ensure the efficient and cost effective operation and stewardship of the Goodwill Bargain Store, to maximize profitability and increase employment and/or training opportunities.

Function:

To supervise the daily operations of Bargain Store.

Essential Duties:

1. Ensures World Class donor and customer service.
2. With store manager, ensures hiring, training, development, supervision, and evaluation of team members within the framework of Goodwill policies and procedures and job descriptions.
3. With store manager, develops, trains, and supervises store staff ensuring they are able to perform all of the duties and responsibilities outlined in this position description on a regular or intermittent basis.
4. With store manager, creates a solid team that will deliver excellent financial results and provides a safe, healthy, and productive work and training environment for all team members.
5. With store manager, operates the retail store within budgeted expense to revenue ratios.
6. Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the store in accordance with Goodwill policies and procedures.
7. Schedules and/ or maintains labor and payroll in accordance with Goodwill policies and procedures.
8. Makes sure that cash registers are balanced, bank deposits are prepared and that records of store transactions are maintained daily.
9. Ensures the proper rotation of all store merchandise.
10. With store manager, initiates, completes and submits personnel, new hire and payroll records, accurately, in a timely manner.
11. Ensures the cleanliness and image of the store and/or donation stations by making sure that staff adheres to interior and exterior cleanliness standards.
12. Minimizes accidents and Workers Compensation claims by making sure that safety and accident reporting standards are followed and preventive measures are taken.
13. Works with the mission services staff to collectively develop trainees assigned to the store.
14. Works with the CCO and HRT to maintain compliance with Commission on Accreditation of Rehabilitation Facility standards.
15. Works in donation stations as attendant during absences, as needed.
16. Performs assigned duties within the framework of our Mission, Vision, Core Values and Guiding Principles.
17. Attends internal and external training as assigned by Director or VP.
18. May be asked to participate in activities and events that promote and/or generate revenue for the agency.
19. Performs other duties as assigned by Director or VP.
20. Acts as a positive role model for employees in all aspects of professional performance.
21. Regular attendance is required as outlined in Goodwill’s attendance policy.

Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).

1. Must be able to interact cordially and productively with a variety of people.
2. Must be able to market Goodwill and explain the mission to the general public.
3. Must have good computer skills and the ability to use electronic reporting and/or data management systems.
4. Must have the ability to use basic office equipment.
5. Must be able to take initiative and work well with little supervision.
6. Must possess excellent organizational and communication skills.
7. Must be able to keep information confidential.
8. Must be able to read, write and communicate clearly in English.
9. Must be able to maintain an effective working relationship with, and among employees while motivating them to their best performance.
10. Must be able to work a flexible schedule, on short notice, including nights and weekends, and regularly in excess of 40 hours per week.
11. Ability to function in a hectic work environment with occasional periods of high stress.

Experience and Education Requirements:

• Experience in business (retail) setting preferred
• High School Diploma or GED preferred.
• Minimum of two years of management/supervisory experience preferred.
• Strong leadership, interpersonal, verbal and written communication skills.
• Experience training individuals with disabilities and low socio-economic team members.

Physical Requirements:

• Ability to engage in frequent bending, stretching, stooping, prolonged standing, walking and twisting.
• Ability to lift and carry objects weighing up to 40 lbs. frequently and 75 lbs. with assistance occasionally.
• Ability to push equipment on wheels weighing 50 lbs. to 150 lbs.
• Ability to use fingers, hands and wrists.

Working Conditions:

Frequent physical exertion; exposure to unfit donated goods; regular travel throughout the Gulf Coast area. May be subjected to the usual hazards of highway driving.

Critical Performance Factors:

1. Budgeted Sales vs. Actual Sales
2. Budgeted Profit vs. Actual Profit
3. Customer Service
4. Safety/Accident Prevention
5. Image of ADC’s, Bargain Store, trucks and its employees

Equal Opportunity Employer/Veterans/Disabled

Qualifications