Veteran Peer Counselor bei TURN Behavioral Health Services

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

JOB SUMMARY

Incumbent will serve as Peer Counselor - Case Manager for Veteran’s and Families Outreach and Education Services to provide confidential peer-supported outreach and education/training services countywide to Veterans, Active Duty Military, Reservists, National Guard and their families, the VMRGF community and to providers of services to the VMRGF community. The Veteran’s and Families Outreach and Education Services, Courage to Call program, provides Prevention and Early Intervention (PEI) services designed to address the mental health conditions that are impacting veterans and active duty personnel and their families. The bulk of Courage to Call services are provided in the community. The Peer Navigator-Case Manager is a United States Veteran who serves VMRGF individuals and families and provides connections and linkages to the tools and resources necessary to help support a smooth transition from military to civilian life.

RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

services, and benefits.

Provides peer service coordination/case management for an assigned group of VMRGF clients including coordinating and monitoring activities with members of the outreach team. Cooperates with the Program Manager in client visits/assignments with the team. Successfully functions as a team member.

Develops, evaluates, and implements intervention goals and plans in conjunction with the team.

Provides individual supportive coaching in all areas of client’s life, as well as education of symptom management in consultation with the Program Manager.

Provides ongoing support to military families as needed and proactively checks in at three (3), six (6), nine (9), and 12 months to ensure that families receive needed services and support to successfully transition into civilian life.

Performs psychosocial and risk assessments. Maintains a daily log of client contacts.

Coordinates the full range of VMRGF client’s needs. Provides brokerage, linkage and advocacy to ensure resources and services are accessed in a timely manner, providing community-based services in client’s residence as needed.

Provides support to all clients including receiving and making referrals to the Courage to Call Veterans Helpline.

Conducts and oversees psycho educational groups, education, and training activities as directed by the Program Manager.

Complies with all charting and documentation requirements per contract, funding agency, and MHS policy.

Prepares critical care issues for discussion during supervision and team meetings.

Collects necessary client demographic data and enters it into the designated electronic reporting system.

Provides information about the Courage to Call program to community agencies connected to the VMRGF and mental

health services system.

Completes all assigned duties within the time frame and in accordance with the standards as established by the Program Manager.

Demonstrates commitment to professional growth by attending in-service trainings and staff development programs and seeking out supervision when needed.

Foster excellent rapport with VMRGF clients and build trusting and motivating relationships. Maintains the distinction between therapeutic and social relationships. Works cooperatively with intra-agency and interagency staff.

Create written documentation that is legible, clear, and concise.

Comply with all MHS and program rules, policies and procedures including HIPAA standards.

QUALIFICATIONS

Master’s degree in Social Work with experience providing clinical services to individual’s at-risk or experiencing mental illness. License eligible with Board registration preferred.

Must be United States Veteran.

Formal education and training working with the military population or one year of experience in programs serving veterans, active duty military, and their families.

Experience working with Operation Enduring Freedom/Operation Iraqi Freedom (OEF/OIF) veterans is preferred.

Proficient user of Microsoft Office Suite and EHR software.

Ability to problem solve and react appropriately to emergency situations.

Ability to work independently and effectively collaborate with a team.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

☒ Seeing

☒ Hearing

☒ Speaking

☒ Stooping/Bending

☒ Working in cramped spaces

☒ Moving around office

☒ Moving between offices/clients

☐ Driving

☐ Climbing

☐ Lifting/carrying heavy items

☒ Pushing/pulling/dragging items

☐ Standing for long periods

☐ Working outside/underground

☒ Using hands/fingers

☒ Sitting for long periods of time

I can perform the above job duties:

☐ Without accommodation               ☐ With accommodation. If so, please specify:

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.