Call Center Representative bei Hustle Notice Biz
Hustle Notice Biz · Akron, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Akron
Position Overview:
Communiboost We are seeking a motivated and dynamic Call Center Representative to join our customer service team. The ideal candidate will play a crucial role in maintaining our commitment to delivering exceptional customer care. As a Call Center Representative, you will be the first point of contact for our clients, ensuring their inquiries are met with professionalism and efficiency.
Salary Range: $21.50 - $30.00 per hour
Location: Akron, OH
Communiboost We are seeking a motivated and dynamic Call Center Representative to join our customer service team. The ideal candidate will play a crucial role in maintaining our commitment to delivering exceptional customer care. As a Call Center Representative, you will be the first point of contact for our clients, ensuring their inquiries are met with professionalism and efficiency.
Salary Range: $21.50 - $30.00 per hour
Location: Akron, OH
Key Responsibilities
- Respond to incoming customer calls in a prompt and professional manner.
- Provide accurate information regarding products and services to customers.
- Handle customer inquiries, complaints, and feedback with professionalism and empathy.
- Document all customer interactions and transactions in the call center system.
- Collaborate with team members and other departments to resolve customer issues effectively.
- Meet and exceed individual and team performance metrics and goals.
Skills, Knowledge and Expertise
- High school diploma or equivalent; degree preferred.
- Proven experience in a call center or customer service role.
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Familiarity with CRM systems and practices is a plus.
Benefits
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
- Professional development and training opportunities
- Collaborative and innovative work environment
