Systems Administrator (Hybrid - Philadelphia) bei PCS Retirement, LLC

Description

Company Overview

PCS Retirement, LLC, a subsidiary of FSG Parent L.P., is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants representing more than $26 billion in assets under administration. PCS' comprehensive retirement solutions platform includes business development tools for financial advisors, a data-driven recordkeeping technology that supports all types of retirement plans [401(k), 403(b), 457, Cash Balance, Defined Benefit, Non-Qualified], individual retirement accounts (including payroll deduction IRAs), and health savings accounts. 

At PCS Retirement, we cultivate an environment built on trust, where every team member is empowered to take ownership and contribute to our shared vision. Through collaborative teamwork we foster growth, both personally and professionally, ensuring that together we exceed expectations and achieve remarkable success.  

To learn more, visit https://www.pcsretirement.com/

Job Summary

We are seeking a skilled and proactive Systems Administrator to oversee and support our enterprise IT infrastructure. This role involves managing complex network environments—including Cisco switches, firewalls, VPNs, and load balancers—while ensuring robust security, backup, and redundancy strategies. The ideal candidate will provide 2nd and 3rd level support, maintain systems across Windows, VMware, Azure, and Office 365, and handle software installations and system tools. This position requires collaboration with vendors and IT teams, participation in a 24x7 production support environment, and flexibility to work remotely with occasional onsite presence in Philadelphia. 

Job Responsibilities

• Manage and maintain network infrastructure, including Cisco switch stacks, Cisco ASA and FortiGate firewalls, site-to-site VPN, and load balancers
• Assist with day-to-day information security tasks, including firewall and security device administration
• Maintain security, backup, and redundancy strategies
• Work as escalation point and provide 2nd and 3rd level support
• Manage and monitor all installed systems and infrastructure, including Windows, VMware, Azure, and Office 365
• Install, configure, and maintain operating systems, application software and system management tools (e.g. monitoring, patching, anti-virus, etc.)
• Liaise with vendors and other IT personnel for problem resolution
• Must be able to work in 24x7 production support environment
• Work remotely with ability to be onsite in Philadelphia when needed  

Requirements

• Bachelor’s Degree in IT related field or equivalent job experience
• Cloud – Experience supporting Azure App Gateway, App Services, and IaaS, including supporting connectivity between on-prem and cloud environments.
• Websites – Experience supporting corporate websites routing through Azure App Gateway and utilizing Microsoft IIS
• Network – Experience managing both on prem and cloud based wide area networks
• Experience with Cisco CLI, Cisco ASA, Fortinet Firewalls
• Experience supporting Windows Infrastructure services (Active Directory, DNS, DHCP, Certificate Authority)
• Experience supporting Active Directory services
• Experience supporting Office365 email/application 
• VMware – Experience supporting a large scale ESX (VMware) environment
• Telephony – Experience supporting and administering VoIP, cloud-based phone services, preferably 8x8
• Experience with monitoring systems

Preferred Experience with the following: 

• Fortinet and Cisco networking technologies
• Cisco End Point Security, Umbrella, Duo
• VMware
• Azure
• Office 365
• Windows Server Technologies
• Pure Storage
• 8x8           
• Intune Mobile Device Management
• Rubrik Backup
• Zerto

Remote Work Information

For all virtual remote positions, in order to ensure employees can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 50 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Please ensure that you are able to meet these expectations before applying.

Compensation Information

The average salary for this position is expected to be between $77,000 and $100,000/year however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We do not anticipate candidates to be paid at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, medical, dental, vision, life insurance, short and long term disability, paid-time off, etc. For more information, please visit pcsretirement.com/careers

Additional Information

As an employer, PCS believes our success depends on diversity, inclusion, and mutual respect among our team members. We want to look like our customers, and we recruit, develop, and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions based on business need, merit, capability, and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.