Mechanical Service Manager bei Abstrakt Marketing Group LLC
Abstrakt Marketing Group LLC · Lexington, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Lexington
Description
This is a full-time, direct placement for a local mechanical contractor.
Position Overview:
We’re seeking a highly skilled HVAC Service Manager to lead our service department. This individual will oversee day-to-day operations, manage a team of technicians, ensure excellent customer service, and drive efficiency and profitability within the department.
Responsibilities:
- Manage and supervise HVAC service technicians, dispatchers, and support staff
- Oversee scheduling, dispatch, and workflow to ensure timely service delivery
- Provide technical support and training to service technicians
- Ensure compliance with safety, quality, and industry standards
- Build and maintain strong customer relationships through excellent communication and service
- Monitor department performance, budgets, and profitability
- Assist with recruiting, onboarding, and mentoring new technicians
Requirements
- 5+ years of experience in HVAC service, with at least 2 years in a leadership role
- Excellent problem solving, customer service and communication/interpersonal skills.
- Proficiency with Microsoft software products and general computer skills.
- Ability to work effectively with all levels of Service staff
- Must have a good technical understanding of commercial HVAC and refrigeration systems
- The employee must occasionally lift and/or move up to 25 pounds.
- Capable of climbing off/on equipment and ladders.
- Able to walk construction job sites.