· Conduct thorough and accurate testing of client/server and web-based applications.
· Document software defects in the issue-tracking system and proactively communicate with software developers.
· Validate all written documentation for assignments for accuracy and completion.
· Validate software releases of basic complexity prior to distribution.
· Execute on automated test scripts and evaluate.
· Create and maintain test plans and test cases of typically basic complexity for all testing assignments.
· Adhere to and assist in the development of standards and procedures.
· Assist with reviewing and editing test case scripts and writing queries.
· Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
· Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process.
· Assist in the design and requirements for new products.
· Provide analysis and consulting support for development and support employees.
· Perform other duties as assigned.
Qualifications
· Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
· Prior experience in software quality assurance required; Tyler software or related experience helpful.
· Solid analytical and problem solving skills involving sound decision making and effective resolutions.
· Solid understanding of QA testing methodologies and practices preferred.
· Familiarity with basic coding and/or scripting is required.
· Full software development lifecycle familiarity is strongly preferred.
· Keen attention to detail.
· Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
· Strong time management skills with proven track record of delivering successful results.
· Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.
· Firm knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing.
· Proficient with Microsoft Office.
· Ability to work independently as well as collaborate in a team.
· Ability to maintain a test environment effectively with regards to products, tools, data and related aspects.
· Ability to be effective in a fast paced environment.
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