Food Server STEX bei Spiegelworld

Spiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world’s most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.

Founded in 2006, Spiegelworld is a community of 700+ organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.

About the Role

Spiegelworld is looking for a Food Server Steady Extra to join the team at Superfrico at the Cosmopolitan. The Food Server is responsible for guiding each guest through their dining experience.  The ideal candidate should have hospitality at heart and the people skills to make sure each guest has a positive dining experience from the moment they arrive till their departure.  Ultimately, you’ll ensure we provide excellent guest experience by providing personalized service, checking in with guests, presenting the bill, and everything in between. This is a steady extra position and the schedule will be based on the team’s needs that pays $14.4327/hour. This position reports to Restaurant Management.

What You’ll Do 

• Deliver prompt, efficient and courteous service of food and beverages to guests in accordance with established standards.
• Perform necessary tasks to service guests, i.e. taking and filling all food and drink orders and assisting in maintaining guests’ dining area in a clean and neat manner.
• Tour guide our wide variety of alcoholic and non-alcoholic beverage choices.
• Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.
• Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
• Create a culinary adventure for our guests. 
• Utilize sales techniques to suggestively upsell. 
• Monitor guests’ needs on a continual basis, ensuring all requests will be promptly fulfilled.
• Follow sanitation and table maintenance standards for amazing guest service.
• Participate as an employee in producing a smoothly and efficiently run banquet event.
• Assist other employees with maintenance (side work, opening/closing duties) as necessary.
• Make every effort to learn guest names and use names.
• Taking part in pre-service duties and applicable closing duties
• Other duties as assigned by your manager.

 All duties are to be performed in accordance with departmental and Spiegelworld policies, practices, and procedures.

What You Bring

• At least one year of experience in a fine dining, full service restaurant setting.
• High school diploma or equivalent.
• Ability to read, write and communicate verbally in English.
• Working knowledge of all restaurant functions.
• Working knowledge of tableside service.
• Ability to manage multiple tasks and remain calm in a very high paced environment.
• Excellent communication and organizational skills.
• Ability to work effectively with other department employees and guests.
• Effectively assist with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise and firmness.
• Previous experience working in an energetic, hospitality driven restaurant required.
• A highly motivated and energetic personality with a strong commitment to excellence in hospitality.
• Successful background check clearance prior to hire
• Ability to work evenings, weekends, and holidays as scheduled/needed.
• Must have valid work authorization for the US
• At least 21 years of age. 

Physical Requirements  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a high volume professional food service and theater environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate to high.
• Requires prolonged sitting or standing and mobility.  
• Requires bending and reaching. 
• Requires transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs. 

What We Offer

Union provided benefits based on union contract. What’s more, Spiegelworld offers employee discounts on goods and services that will help our employees live a better and healthier life.

IDEA

All Spiegelworld employees participate in deepening the organization’s commitment to becoming an inclusive and accessible organization by participation in IDEA. Standing for Inclusion, Diversity, Equity, & Accessibility, the Spiegelworld IDEA program is an internal culture program that serves as the foundation of our lifelong commitment to antiracism within our company and the greater entertainment and hospitality circles we participate in. 

Each employee is responsible for conducting their work in an equitable manner and our staff works together to continue to learn about anti-racism, practice harm prevention, and support the greater communities we work in.

Please visit our website to learn more about our Statement of Inclusivity and Commitment to Anti Racism.

Hiring Journey

Community and collaboration are integral to the work we do and worlds we create at Spiegelworld. When filling new positions in our organization we feel it is so important to make sure the fit, for both you and us, is just right. While our goal is always to fill positions in a timely manner, we prioritize taking the time to truly get to know prospective candidates. The hiring timeline varies from role to role but can take anywhere from 2 weeks to several months.