Dispatcher - Part Time bei Rapid Armored

JOB TITLE: Dispatcher DEPARTMENT: Dispatch/Receiving Vault 

REPORTS TO: Vault Supervisor  CLASSIFICATION: Nonexempt

SUMMARY: Coordinating orders and dispatching truck drivers for material pick-ups and deliveries. Responsible for entering, and maintaining information in written, electronic, or magnetic formats.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Relay work orders, messages, and updates between supervisors, field staff, and work crews via telephone. 
• Monitor CCTV systems and premises to ensure safety and security.
• Address customer and supervisory inquiries, concerns, and issues in a timely manner.
• Prepare and maintain daily work schedules and run sheets. 
• Receive, review, and process work orders accurately. 
• Complete all required paperwork thoroughly and correctly.
• Communicate all concerns, incidents, or warnings to management promptly.
• Verify identification before granting access to company premises
• Maintain a safe and secure work environment by following Rapid’s safety policies and procedures.
• Performs other duties as assigned by supervisor and/or manager.

QUALIFICATIONS:

            Required Skills:

• Must be at least 21 years old.
• Strong verbal and written communication skills.
• Familiarity with administrative procedures and office systems.
• Knowledge of the five (5) boroughs of New York City.
• Strong time management and organizational abilities.
• Proficient in Microsoft Office Suite, including Word and Excel.
• Demonstrated solid and consistent work history.
• Flexibility to work varied schedules; may be required to work up to six (6) days per week with rotating days off, including weekends and holidays.
• Availability to work between the hours of 10:00 a.m. and 7:00 p.m.

Preferred Skills:

• Experience in cash handling within the secure logistics or banking industry.
• Strong problem-solving skills with the ability to troubleshoot effectively
• Willingness and ability to participate in both initial and annual training as required by the company, state, or city regulations.
• Commitment to consistently following firearms, driving, and operational procedures, while upholding all company policies, standards, and guidelines outlined in the employee handbook and operational manuals.

LICENSING AND CERTIFICATION:

• Ability to obtain and carry a valid City Of New York Carry Guard license permit for a handgun. In addition, a shotgun license may also be required at the discretion of the company.

• Obtain any other ID's, licenses or registrations required by local, state, or federal authorities.

PHYSICAL/MENTAL REQUIREMENTS:

While carrying out the duties of this role, the employee is frequently required to: 

• Sit and/or stand for extended periods.
• Lift up to 50 pounds from the ground to an upright position with arms extended at the sides. 
• Push and pull loads of up to 2,500 pounds (equivalent to one coin skid) using a hand pallet jack.

Diversity, Equity, and Inclusion Statement

At Payomatic/Rapid Armored we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.

Equal Opportunity Employment Statement

Rapid Armored is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Reasonable accommodations may be provided to people with disabilities to help perform essential functions of the job.