Customs Support Specialist III bei Microtech Knives

Customs Support Specialist III

Location: Microtech Knives, Fletcher, NC
Department: Marfione Customs
Reports To: Customs Supervisor

Position Summary:

Microtech Knives is seeking a Customs Support Specialist III to join our Marfione Customs team. This advanced-level role is designed for highly skilled artisans with 5+ years of experience in knife making, metal finishing, or high-end custom manufacturing. The ideal candidate will be responsible for complex assembly, precision finishing, and quality assurance of elite custom knives, while also mentoring junior team members and assisting in prototype development.

Key Responsibilities:

• Perform advanced-level knife assembly, ensuring flawless fitment, lock-up precision, and mechanical function of high-end custom knives.
• Execute expert finishing techniques, including hand-polishing, mirror finishes, anodizing, acid etching, and specialty blade coatings.
• Conduct rigorous quality control inspections, identifying even the most minor surface defects, alignment issues, or finishing inconsistencies.
• Work extensively with premium materials such as Damascus steel, M390, titanium, carbon fiber, mother-of-pearl, and specialty inlays.
• Utilize precision tools, micrometers, calipers, and advanced finishing equipment to refine custom components.
• Lead and support limited-edition projects, prototype development, and custom one-off builds.
• Troubleshoot and adjust mechanical issues, detent strength, blade centering, and pivot tension to ensure flawless operation.
• Assist in the design and execution of new custom models and experimental finishes, working closely with senior leadership.
• Train and mentor Customs Support Specialist I & II team members, sharing knowledge and refining their technical skills.
• Maintain detailed production records, documenting processes for custom modifications and specialty builds.
• Ensure workshop safety and cleanliness, following strict guidelines for handling sharp tools, hazardous chemicals, and high-end materials.

Qualifications & Experience:

• 5+ years of experience in knife making, precision metal finishing, or high-end custom craftsmanship.
• Expertise in knife assembly and component fitment, with a deep understanding of mechanisms, tolerances, and custom modifications.
• Proficiency in grinders, buffers, lapping machines, anodizing systems, and advanced finishing tools.
• Ability to read and interpret blueprints, technical drawings, and finishing specifications.
• Strong problem-solving skills with the ability to make on-the-fly adjustments to enhance fitment and performance.
• Experience with quality control protocols and defect identification at an advanced level.
• Strong leadership skills and ability to mentor, guide, and train junior team members.
• Ability to work independently and contribute to new design concepts, process improvements, and efficiency enhancements.

Physical Requirements:

• Ability to stand for extended periods while working with fine-detail components.
• Comfortable using power tools and precision hand tools for extended periods.
• Ability to lift up to 50 lbs occasionally.
• Exposure to dust, metal shavings, and finishing chemicals with proper PPE provided.

Compensation & Benefits:

• Comprehensive benefits package, including medical, dental, and vision.
• Paid time off (PTO) and career growth opportunities within Marfione Customs.
• Exclusive hands-on work with some of the finest custom knives in the world, including opportunities to contribute to prototype and one-off builds.

Equal Opportunity Employer:

Microtech Knives is an Equal Opportunity Employer (EOE) and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.

If you have exceptional knife-making skills, a deep passion for custom craftsmanship, and the ability to mentor and lead, apply today to become a Customs Support Specialist III at Marfione Customs!