Medical Office Admin - Experienced Front Desk bei Carolina Therapeutic Services
Carolina Therapeutic Services · Hickory, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Hickory
Description
Medical Office Administrator
Hickory, NC
Full-time
What will you do?
The Medical Office Administrator main purpose is to serve as the medical office clerk, who provides clerical/administrative support in wards, clinics, or other medical treatment departments.
- Welcomes and greets patients, visitors in person and answers inquiries over the phone.?
- Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' concerns; answering patients' questions; maintaining the reception area.
- Facilitates communication between physicians and patients.
- Assists with calling in refills of medications.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
What’s in it for you? (Great Benefits for Full-Time employees)
- Paid Vacation Time and Holidays!
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Match
- Short-Term Disability Insurance
- Employee Assistance Program (EAP)
Pay Rate?
$15.00-$18.50/hr.
Requirements
What qualifications do you need?
- Ability to identify different types of insurance plans and accurately enter them into EMR system
- Ability to interpret and explain Commercial, Medicare, and Medicaid eligibility responses
- In -depth understanding of different insurance plans, benefits, policies
- 2-5 years of experience verifying insurance benefits online and by phone for various payers
- Ability to explain insurance benefits, deductible, copay, and co-insurances to clients
- Experience collecting client/patient balances due and setting up payment plans