Site Reliability Engineer bei Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Essential Duties:

• As a DevOps SRE Engineer, should have knowledge of SRE and ITIL Processes

• 3 to 6 years of software development experience  

• Have worked on Incidents and Change Release handling in Production Environment

• Must be ready and available to work in shifts and Oncall during weekends

• Contribute to Proactive Monitoring and Automation

• Drive compliance and security efforts related to applications and tools

• Develop and maintain installation and configuration procedures, and drive automation around these areas 

• Work towards advancing the DevOps discipline across the enterprise

• Work with the team on manual support evaluation and provide recommendations on DevOps tooling and automation, wherever possible

• Analytical and problem-solving skills to troubleshoot system problems

Other Duties:

• Maintain and improve DevOps methodology and pipeline that support CI/CD for on-prem and cloud hosted solutions

• Practical experience of Incident management, Change Management and Release Process

• Troubleshoot and resolve Job failures within SLA

• Work on security scans reports and try to fix vulnerabilities which are in scope

• Should have experience of Application/s Migration from On-Prem to Cloud

Required Skill set:

Bachelor's Degree required in Computer Science or Engineering or equivalent certifications

• Experience with any scripting language (PowerShell, Bash, Perl, Python, Ruby)

• Should be well versed in Terraform

• Hands On experience with any cloud platform

• Practical experience on cloud tech stack - K8s (GKE), Cloud Run, Cloud Functions, Platform, Load Balancers and Firewalls

• Understanding of Microsoft and Red Hat Linux server technologies (Active Directory, DNS, LDAP, IIS, basic administration and troubleshooting)  

• Well versed with SSL Certificate Management

• Experience with file transfer protocols like FTP, FTPS, SFTP

• Knowledge of file transmission security and best practice:  encryption technology, key exchange, internet private circuit

• Ability to bridge the gap between Development and Production Support team

Preferred Qualification:

• Working experience and understanding of SRE practices and how to align that with a DevOps approach to CI/CD.

• Windows Servers Monitoring and Automation experience

• Security Management & Vulnerability Remediation

• Multiple OS management experience, Windows, Linux

• Experience working with Datadog Monitoring, and/or any monitoring tool experience

• Good to have knowledge of  Jenkins/Octopus/Cloud Run, Ansible

• Knowledge of post deployment validation checks, manage cloud secrets, cloud connectivity hub, firewalls, proxies and security

• GCP - Cloud Run, Functions, Load Balancers, Firewalls, Workflows, Monitoring and Cost Optimization

Tools & Technologies:

• Good to have hands-on experience in below tools:

  • Service Manager, Incident/Change Management Tool

  • Monitoring Tools like Datadog, Logic Monitor, Thousand Eyes, Splunk

  • Cloud Platform, preferable GCP

  • CI/CD Configuration, Deployment and Management

  • JIRA, Jenkins/Octopus, Harness

  • Terraform, Ansible, GKE/Kubernetes

  • Experience on any Scripting language - PowerShell, Bash, Perl, Python, Ruby

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].