Customer Service Administrator bei Towne Properties
Towne Properties · Raleigh, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Raleigh
Description
Love Where You Work!
At Towne Properties, we don’t just build communities—we build careers. As a recognized leader in property management, we take pride in being an employer of choice. Our team is growing, and we’re looking for talented individuals like you to join us!
Position: Customer Service Administrator
Location: Carolina Regional Office, Raleigh, NC
Schedule: Monday–Thursday, 8:00 a.m.–5:30 p.m.; Friday, 8:00 a.m.–1:00 p.m.
Competitive Pay: $19 to $22 per hour based on experience, and qualifications plus yearly bonuses.
Note: This is not a remote position; work is performed on-site at our Carolina Regional Office.
What You’ll Do as a Customer Service Administrator:
- Serve as the primary point of contact for residents and homeowners in your assigned portfolio.
- Provide administrative support to Association Managers, including drafting correspondence, preparing reports, and maintaining organized records.
- Respond to resident inquiries and relay relevant feedback to Association Managers.
- Create and distribute newsletters, mailings, and other community communications.
- Communicate with Board members to share project updates and assist with follow-up tasks.
- Cover the reception desk part-time, welcoming visitors and managing incoming calls.
- Support daily operations through additional Community Support Assistant (CSA) duties.
What We’re Looking For:
- Minimum of 2 years of combined customer service and administrative experience.
- Proficiency in Microsoft Office products (SharePoint/OneDrive experience a plus).
- Strong written and verbal communication skills.
- Experience preparing reports and business correspondence.
- Ability to thrive in a fast-paced office environment while handling challenging situations with professionalism, composure, and a solutions-focused approach.
- Valid driver’s license, reliable vehicle, and auto insurance required.
- Must be willing to undergo a drug and background check if offered the position.
Why Join Towne Properties?
- Health, dental, vision, life insurance, FSA, 401(k) with match, plus yearly bonuses
- Generous PTO, paid holidays, vacation, and personal days
- Training, certification support, and career advancement through Towne University
- Supportive team environment, referral bonuses, recognition programs and more
- Family-owned since 1961 with a strong foundation for your career growth
- Proud Energage Top Workplace 2018–2025
Apply today and grow your career with Towne Properties—where we build great places to Live, Work, Shop & Play®!
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
- Minimum of 2 years of combined customer service and administrative experience.
- Proficiency in Microsoft Office products (SharePoint/OneDrive experience a plus).
- Strong written and verbal communication skills.
- Valid driver’s license, reliable vehicle, and auto insurance