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Customer Service Administrator bei Towne Properties

Towne Properties · Raleigh, Vereinigte Staaten Von Amerika · Onsite

$39,520.00  -  $45,760.00

Jetzt bewerben

Description


 

Love Where You Work!


At Towne Properties, we don’t just build communities—we build careers. As a recognized leader in property management, we take pride in being an employer of choice. Our team is growing, and we’re looking for talented individuals like you to join us!



Position: Customer Service Administrator
Location: Carolina Regional Office, Raleigh, NC
Schedule: Monday–Thursday, 8:00 a.m.–5:30 p.m.; Friday, 8:00 a.m.–1:00 p.m. 

Competitive Pay: $19 to $22 per hour based on experience, and qualifications plus yearly bonuses.

Note: This is not a remote position; work is performed on-site at our Carolina Regional Office. 



What You’ll Do as a Customer Service Administrator:

  • Serve as the primary point of contact for residents and homeowners in your assigned portfolio.
  • Provide administrative support to Association Managers, including drafting correspondence, preparing reports, and maintaining organized records.
  • Respond to resident inquiries and relay relevant feedback to Association Managers.
  • Create and distribute newsletters, mailings, and other community communications.
  • Communicate with Board members to share project updates and assist with follow-up tasks.
  • Cover the reception desk part-time, welcoming visitors and managing incoming calls.
  • Support daily operations through additional Community Support Assistant (CSA) duties.


What We’re Looking For:

  • Minimum of 2 years of combined customer service and administrative experience. 
  • Proficiency in Microsoft Office products (SharePoint/OneDrive experience a plus). 
  • Strong written and verbal communication skills.
  • Experience preparing reports and business correspondence.
  • Ability to thrive in a fast-paced office environment while handling challenging situations with professionalism, composure, and a solutions-focused approach.
  • Valid driver’s license, reliable vehicle, and auto insurance required.
  • Must be willing to undergo a drug and background check if offered the position.


Why Join Towne Properties?

  • Health, dental, vision, life insurance, FSA, 401(k) with match, plus yearly bonuses
  • Generous PTO, paid holidays, vacation, and personal days
  • Training, certification support, and career advancement through Towne University
  • Supportive team environment, referral bonuses, recognition programs and more
  • Family-owned since 1961 with a strong foundation for your career growth
  • Proud Energage Top Workplace 2018–2025


Apply today and grow your career with Towne Properties—where we build great places to Live, Work, Shop & Play®


Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment. 


Requirements

  • Minimum of 2 years of combined customer service and administrative experience. 
  • Proficiency in Microsoft Office products (SharePoint/OneDrive experience a plus). 
  • Strong written and verbal communication skills. 
  • Valid driver’s license, reliable vehicle, and auto insurance 
Jetzt bewerben

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