Clinical Intake Coordinator bei Hamilton Health Sciences

The Regional Geriatric Program Central (RGPc) in partnership with Hamilton Health Sciences; St. Joseph’s Healthcare Hamilton; Niagara Health System; Alzheimer Society Brant, Haldimand Norfolk, Hamilton, Halton; Community Addictions and Mental Health Haldimand and Norfolk; is leading the implementation of the Specialized Geriatric Services (Geriatric Medicine; Geriatric Psychiatry, Mental Health) and Behavioural Supports Ontario Coordinated Clinical Intake. The coordinated clinical intake service will provide a central intake for referrals, with a focus on benefiting older adults, families, primary care providers and the specialized service recipients of the referrals.

The Clinical Intake Coordinator will work collaboratively with the HNHB Community based Specialized Geriatric Services which includes, Geriatric Medicine and Geriatric Psychiatry/Mental Health in addition to the Community Behavioural Supports Ontario (BSO) Teams. 

The Clinical Intake Coordinator will: 

• Assess appropriateness of referral for service, including the redirection of referrals to appropriate alternate services; 
• Coordinate case conferences with relevant community services and resources in determination of most appropriate referral and assignment to SGS; 
• Work in collaboration with the team and service providers to ensure seamless access to services.

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Monday – Friday Days (may require evenings or weekend on occasion)

*!• Undergraduate degree in the field of health care is required;
• Member in good standing of a regulatory college;
• Additional experience, training, and/or education in the field of geriatrics/geriatric psychiatry is required;
• A minimum of three years of clinical experience working with older adults required;
• Strong clinical assessment and reasoning skills is required;
• Critical thinking skills and a creative problem-solving approach is required;
• Demonstrated knowledge of the HNHB LHIN system of care and services for seniors and ability to navigate health and social care systems is required;
• Exhibits an ability to provide an exceptional person centred service approach with the public;
• Proven advanced organizational skills and an ability to work with minimal supervision;
• Demonstrated ability to work in a highly collaborative team approach;
• An ability to advocate for the unique needs of individual seniors within a patient centered philosophy;
• Strong communication and conflict management skills;
• A working knowledge of PIECES framework is an asset;
• Working knowledge of computers (Microsoft Office, Meditech, Clinical Connect, CHRIS, etc.) data entry, computer trouble-shooting;
• Knowledge of the following would be an asset: Health Care Consent Act, Substitute Decision makers Act, Mental Health Act, Personal Health Information and Privacy Act.

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Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners. 

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. 

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Services at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made. 

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment 

Proficiency in both Official Languages, French and English, is considered an asset 

If this position is temporary, selection for this position will be as per the outlined Collective Agreements: 

Article 30 (k), CUPE Collective Agreement 
Article 10.7 (d), ONA Collective Agreement 
Article 13.01 (b) (ii), OPSEU 273 Collective Agreement 
Article 14.04, OPSEU 209 Collective Agreement 
Article 2.07 and Article 13, PIPSC RT Collective Agreement 
 

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