Homeoffice Operations Analyst bei Epiq Systems

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

About the Role

We are seeking a highly motivated and detail-oriented graduate to join our Professional Services Operations team. This entry-level role is ideal for someone with a strong interest in systems administration and financial reporting, who is eager to develop their skills in a dynamic and fast-paced environment. You will play a key role in supporting operational efficiency, maintaining internal systems, and delivering accurate financial insights to support business decision-making.

Key Responsibilities

System Administration

• Maintain and administer internal systems used by the Professional Services team (e.g., PSA tools, CRM, ERP).
• Support user access management, data integrity, and system configurations.
• Assist in the implementation and testing of new system features or upgrades.
• Troubleshoot system issues and liaise with IT or vendors as needed.

Financial Reporting & Analysis

• Prepare and maintain regular financial reports including revenue tracking, project profitability, and resource utilization.
• Use advanced Excel functions (e.g., pivot tables, Power Query, VBA, dashboards) to analyze and visualize data.
• Support month-end and quarter-end reporting cycles.
• Assist in budgeting, forecasting, and variance analysis.

Operational Support

• Collaborate with cross-functional teams to streamline processes and improve data accuracy.
• Document procedures and contribute to the development of standard operating procedures (SOPs).
• Participate in ad hoc projects and continuous improvement initiatives.

Skills & Qualifications

Essential

• Recent graduate with a degree in Business, Finance, Information Systems, or a related field.
• Strong proficiency in Microsoft Excel, including advanced functions and data analysis tools.
• Excellent attention to detail and analytical skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.

Desirable

• Familiarity with Professional Services Automation (PSA) tools (e.g., Kimble, Mavenlink, NetSuite OpenAir).
• Experience with data visualization tools (e.g., Power BI, Tableau).
• Basic understanding of financial principles and project accounting.

What We Offer

• A structured graduate development program with mentorship and training.
• Exposure to a wide range of business operations and systems.
• Opportunities for career progression within a growing organization.
• A collaborative and inclusive team environment.

The Compensation range for this role is $80,000 to $100,000 USD annually and you are eligible for an annual bonus. 

#LI-REMOTE

#LI-JM1

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.