District RV Resort Manager (Clermont, NJ, US) bei Modern Manufactured Home Communities – Sun Communities
Modern Manufactured Home Communities – Sun Communities · Clermont, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Clermont
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Job Summary
District RV Resort Managers are responsible for the operational and the continued profitability of two or more resorts and serve as the day-to day point of contact for guests and residents. They are in charge of everything from administrative activities, marketing, leasing and home sales of new and pre-owned homes, to property maintenance, budgeting, and most importantly resident and guest relations.
Job Duties
- Ensures guests & residents receive the highest levels of service consistent with Sun's Customer Service philosophy (Essential)
- Resolves complaints & responds to issues in a timely manner; Offers solutions consistent with guidelines (Essential)
- Manages the rent collection process, including collecting, posting & depositing income from leasing of rental sites. Ensures bad debt is submitted to collections (Essential)
- Handles delinquencies & approves eviction proceedings while adhering to Sun's policies (Essential)
- Ensures compliance of policies designed to increase team member safety. Submits workers' compensation reports & incident reports on a timely basis (Essential)
- Ensures compliance with the federal state & local agencies that regulate fair housing laws & resort operations (Essential)
- Ensures that overall resort appearance is well maintained to Sun's curb appeal standards (Essential)
- Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
- Monitors, codes, & approves all invoices for operating expenses & sales related costs. Maintains petty cash and activity accounts
- Consults RVP to determine the best course of action in the event a question or situation does not have an established guideline
- Oversees & accounts for balancing of RV income nightly. Signs off on bank deposits & forwards RV income report to Main Office
- Inspects & recommends purchase and renovation of repossessed homes
- Markets models, pre-owned, & brokered homes for sale in the resort. Prepares documents to list & sell homes
- Identifies & prepares sites for Sun Homes models. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins
- Assists RVP with developing a marketing strategy and maintaining effective advertising to attract prospective guests to resorts in their portfolio. Stores copies of marketing materials, ads, flyers, outreach programs, etc
- Assists RVP with preparation of annual operating budgets. Provides accurate data to assist in capital expenditure & expansion budget
- Reviews monthly property accounting reports & compiles reports for the Accounting department. Prepares monthly explanation of P&L variances
Requirements
- High School Diploma or GED (Required)
- 2 years in property management/resort experience including 2 years of supervisory experience (Required)
- 6 months in previous sales and leasing experience (Preferred)
- 6 months in experience working in the hospitality industry (Preferred)
- 6 months in experience using NetSuite (Preferred)
- General knowledge of maintenance
- Solid negotiation skills
- Ability to thrive in a fast-paced environment
- Working knowledge of basic accounting principles
- Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
- Basic computer proficiency, including email, the internet and Microsoft Office Suite
- Flexibility to respond to resort needs during non-business hours
- Ability to live on-site within the resort (housing provided), if applicable
- Required Certifications/Licensures:(Valid driver’s license)
REWARDING BENEFITS
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
- Comprehensive Dental Plan
- Vision Plan
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life and Accidental Death and Dismemberment Insurance
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Paid Parental Leave
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
