Platzhalter Bild

Fraud Risk Technician bei Army and Air Force Exchange Service (AAFES)

Army and Air Force Exchange Service (AAFES) · Dallas, Vereinigte Staaten Von Amerika · Onsite

44.704,00 $  -  44.704,00 $

Jetzt bewerben

Job Description

Reviews and analyzes customer accounts and transactions to identify potentially fraudulent activity and minimize risk to the exchange customer.

Employment Category

Regular Full Time

Job Tier

2

Job Qualifications

Two years of experience in finance/accounting, loss prevention, and/or related customer service. Prior experience in fraud detection or prevention is preferred.

Supervisor

No

Facility Name

FRAUD RISK OPERATIONS

Job Type

Management

Salary Minimum

$44,704.00

Exchange Location

United States - Texas - AAFES Headquarters (Dallas)

Major Duties

Researches assigned cases of fraud or disputes on customers' accounts following applicable policies, guidelines, and procedures.
Reviews customer orders, account history, and other applicable records to identify potentially fraudulent transactions.
Engages and responds to customer inquiries regarding disputed transactions and fraudulent activity, pending credit applications, and/or order verifications.
Performs account maintenance functions to ensure appropriate assignment of financial responsibility and debt to customer accounts including, but not limited to, transfer of account balances and placement or release of restriction on customer check cashing or credit privileges.
Performs other duties as assigned.

Work Challenges

Extended Duty Hours / Varying Work Schedules
MAY BE REQUIRED TO WORK NIGHTS/WEEKENDS/HOLIDAYS.
Jetzt bewerben

Weitere Jobs