Sales Manager bei Top Rx LLC

Description

Lead and direct the activities of all sales team members. In addition, must be able to translate the organization’s vision, mission, and values into a meaningful context that the sales teams can relate to and feel excited. Inspire and assume responsibility for the sales team and office sales performance.  

• Accountable      for growth and achieving sales targets by successfully managing all sales      team members and activities within the office.
• Confer      with management to develop methods and procedures to increase sales,      expand markets, promote business, and achieve office goals and objectives.
• Assist      in budget process in the areas of revenue/profit and realistic forecasts      to the management team.     
• Embody      company culture. Maintaining a positive demeanor and addressing staff and      co-workers in a professional and respectful manner.     
• Schedule      and lead daily, weekly, and/or monthly team meetings with sales team and      leadership.
• Communicate      with sales leadership to generate ideas for sales contests and      motivational initiatives.  
• Oversee      recruiting, objectives setting, coaching and performance monitoring of the      sales team.
• Listen      to and resolve sales team members’ concerns as well as customer complaints      regarding services, products, or personnel.
• Track      sales team metrics and develop plans for improvement on a regular basis.
• Coordinate      the assignment of accounts and the distribution of leads.
• Develop      and implement performance plans according to company procedure.              
• Conduct      side-by-side coaching to provide feedback when conducting touch bases with      assigned AMs.
• Conduct      weekly one-on-one and call reviews with assigned account managers; set      SMART goals and follow-ups for development of AMs sales abilities            
• Coach      and develop direct reports.
• Monitor      performance and hold Assistant Sales Managers and Account Managers      accountable to established expectations; write and conduct annual      evaluations of all direct reports. 
• Provide      administrative support that includes preparing and reviewing reports and      incorporating "Best Practices" ideas from these.               
• Function      as liaison between the account manager’s questions and other departments      so that the account manager can focus on selling.              
• Must      be willing and able to travel 5% of the time to the required Corporate      Office and/or Regional Sales Meetings.

Requirements

Core Competencies  

• Leadership      – Exhibits confidence in self and others; Inspires and motivates others to      perform well; Effectively influences actions and opinions of others;      Accepts feedback from others; Gives appropriate recognition to others.
• Management      Skills - Ability to organize and direct oneself and effectively direct and      supervise others. 
• Customer      Oriented - Ability to take care of the customers’ needs while following      company procedures. 
• Time      Management - Ability to utilize the available time to organize and      complete quality work within given deadlines. 
• Communication,      Written/Oral - Ability to communicate effectively with others      using both written and spoken word. 
• Assertiveness      - Ability to act in a self-confident manner to facilitate completion of a      work assignment or to defend a position or idea. 
• Sales      Ability - Ability to use appropriate interpersonal styles and      communication methods to gain acceptance of a product, service, or      idea. 
• Coaching      and Development - Ability to provide guidance and feedback to help others      strengthen specific knowledge/skill areas. 
• Active      Listening - Ability to actively attend to, convey, and understand the      comments and questions of others. 
• Accountability      - Ability to accept responsibility and account for his/her actions and      owns all results within the office.      
• Problem      Solving – Identifies and resolves problems in a timely manner; Gathers and      analyzes information skillfully; Develops alternative solutions; Works      well in group problem solving situations; Uses reason even when dealing      with emotional topics.
• Conflict      Resolution - Ability to deal with others in an antagonistic situation and      reach solutions. 
• Motivation      - Ability to inspire oneself and others to reach a goal and/or perform to      the best of their ability.          
• Business      Acumen – Ability to make prudent business decisions in a fast-paced      environment. Often with limited information.
• Goal      Oriented - Ability to focus on a goal and obtain a pre-determined      result. 

Education

Bachelor's Degree (four-year college or technical school): or Work Equivalent

Experience

Minimum of three to five years’ sales management experience required; Managing an inside sales (telemarketing) call center is preferred.

Skills

Must be knowledgeable with Microsoft Suite of products including Excel, Word and Outlook.  Strong interpersonal skills; exceptional written and verbal communication skills; familiarity with data analysis and reporting; positive and enthusiastic.