Systems Admin - Lifecycle Management bei Raymond James

This position will follow our hybrid work model, we expect the selected candidate to be in the office 2-3 days a week at one of the following Corporate Office locations: St. Petersburg

Job Summary:
Administers and manages complex enterprise technology solutions.  Acts as primary support and central point of contact on large or multiple systems with significant impact across the firm. Extensive contact with internal customers, other technology professionals, and vendors is required to identify, research, analyze, and resolve system issues and problems.  Applies specialized domain knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.  Makes judgements and recommendations based on analysis and knowledge.

Essential Duties and Responsibilities:
• Provide lifecycle migration of business and enterprise applications.
• Deploy developer code through automation pipelines and/or manually.
• Modifying or Creating  F5 (Vips) for application HA.
• Understand the impact of firewall segments between SDLC environments.
• Troubleshooting with Splunk, Dynatrace, Datadog, Wireshark and/or Windows IIS logs.
• Registering application or services via installation or editing of the HKLM registry. 
• Coordinating with multiple IT teams to meet the objective of migrating applications through SDLC lifecycle (Dev, QA, Prod)
• Communicating with project managers and developers on progress and bottlenecks (escalations). 
• Performs implementations and upgrades in compliance with security guidelines. 
• Ensures availability, security and integrity of assigned systems. 
• Evaluates and identifies ways to automate, streamline, and improve day-to-day maintenance and administrative practices. 
• Installs or coordinates installation of patches and releases on development, test, pre-production, and production systems. 
• Ensures adherence to Service Level Agreements regarding application availability. 
• Effectively manages communication between end users, vendors, and IT departments to solve production, pre-production, test, and t environment problems quickly. 
• Maintains current description and documentation of application configuration, including tracking and documenting any changes to environments. 
• Assists in capacity planning, performance monitoring and tuning on assigned systems. 

Skills and Experience:    
Minimum of a Bachelor’s degree MIS, Computer Sciences, Business or related degree and 1-2 years of relevant experience preferably in systems or application administration or a combination of education, training and experience as approved by Human Resources.
Knowledge of the following highly preffered:
• Concepts, principles and practices of systems administration of Application and Web technologies. 
• 2 years’ experience supporting applications in multi-tiered environments using Microsoft OS’s, Linux, AD, DNS, SQL, and F5 tools.
• 2 years’ experience supporting IIS applications with load balancing and changing modification settings for stability.
• 2 years’ experience understanding and implementing security and access controls on all supported   applications
• 2 years’ experience documenting/developing user guides for supported applications
• Experience working in a large enterprise environment and following SDLC principles
• Troubleshooting all aspects of IIS applications during migrations with different IIS versions and/or .net frameworks. Including using utility tools to detect traffic patterns and encryption processes.
 Nice to Have:
• Experience with monitoring tools and dashboards; Datadog, DynaTrace, Splunk
• Experience with scripting tools and/ or automation: Powershell, Python, Bash, Ansible.
 

Competencies:
• Analysis: Identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions. 
• Communication: Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. 
• Exercising Judgment and Decision Making: Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints and probable consequences. 
• Technical and Professional Knowledge: Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise. 
• Building Effective Relationships: Develop and use collaborative relationships to facilitate the accomplishment of work goals.
• Client Focus: Make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationships

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.