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IT Desktop Support Service Technician bei The AME Group

The AME Group · Vincennes, Vereinigte Staaten Von Amerika · Onsite

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Description

We are seeking a talented and experienced IT Desktop Support Technician to join our Vincennes team. Our ideal candidate will have a minimum of 2 years of hands-on experience providing desktop support in a corporate environment. This position provides support for our client base from our office located in Vincennes, Indiana.

Responsibilities:

  • Provide front line technical support for end-users, addressing hardware and software and network related issues.
  • Install, configure, and troubleshoot desktop hardware, software, and other peripherals.
  • Ensure timely resolution of support tickets while maintaining a high level of customer satisfaction.
  • Document all technical support activities in ticketing systems

Requirements


  • 2+ years of hands-on experience in IT desktop support.
  • Proficient in troubleshooting hardware and software issues in a Windows environment.
  • Experience with Active Directory, Microsoft office suite and other common business applications.
  • Azure experience a plus.
  • Strong communication skills and the ability to work with clients in a professional manner.
  • Ability to work independently and collaboratively in a team-oriented environment.
  • Adept at managing priorities and meeting deadlines.
  • Associate degree or relative certifications (CompTIA A+ certification)
  • Valid driver’s license and reliable transportation is necessary.

Benefits:

  • Competitive salary and benefits package
  • 100% Employee-Owned Company! Employee stock ownership plan for all employees.
  • Professional development opportunities through our employee training program
  • Opportunity for growth and advancement
  • Positive and supportive work environment

If you are a skilled IT professional seeking a new challenge and a rewarding opportunity with a dynamiccompany, we encourage you to apply.


This is a full-time position. Our normal business hours are Monday to Friday, 8 am to 5 pm.

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