REFERENCE SERVICES MANAGER - JOHN P. HOLT BRENTWOOD LIBRARY bei City of Brentwood, TN

About the Department

Seeking candidates for Reference Services Manager at the John P. Holt Brentwood Library, Brentwood, TN

John P. Holt Brentwood Library

Starting salary for this position ranges from $60,756.80 - $66,832.48 depending on experience.

Up to 5% salary increase after successful completion of six-month probationary period.

Plus: Transportation Allowance of up to $2000/year to be paid over 26 pay periods annually.

The City of Brentwood seeks a positive attitude and detail-oriented professional with management experience to join its team as the Reference Services Manager for the John P. Holt Brentwood Library.

The John P. Holt Brentwood Library provides access to over 165,000 books and other materials, including audiobooks, DVDs, music CDs and online resources. With the mission of being a vibrant and engaging community center for lifelong learning and the arts, the Library continues to be an eclectic resource available to the City of Brentwood community. Situated in a beautiful park setting and bordered by a walking trail and arboretum, the John P. Holt Brentwood Library is known as the crown jewel of the City of Brentwood.

As the Reference Services Manager you will be responsible for managing the Reference Services team and selecting, ordering, and maintaining adult and teen materials. You will help manage budgets for materials and programs, and assist patrons as needed. This position collaborates with other Library staff to provide programs for patrons and promote use of the Library to community members.

Position Duties

• Managing, delegating, evaluating, and advising Reference Department staff/volunteers and serving as the person in charge of the library as necessary including at least one evening per week.
• Managing materials in the reference and teen collections in collaboration with other departments, as well as ILL and Firefly services, online materials, and LibGuides.
• Developing and participating in long range planning for the Reference Department and library through various committees.
• Encouraging and performing customer service with all patrons and public officials. 
• Assisting patrons at the reference desk and with other services such as proctoring and programming.
• Collaborating and participating in outreach services by promoting the use of the library to schools and community groups; teaching library instruction to groups visiting the Library.
• Participating in professional development opportunities, including attending local and regional conferences and workshops, to stay current of technological changes in the library profession and to utilize all resources available to fulfill the library’s mission.

The ideal candidate:

• Is calm with a willing and positive attitude about work tasks. 
• Has strong organizational skills with focused attention to deadlines and setting goal-oriented tasks for their direct reports.
• Uses clear and direct communication skills to collaborate with others.
• Has a kind disposition  and respects everyone.
• Is adaptable and personable with an understanding of the big picture.
• Values lifelong learning and the opportunity the library offers to enrich others’ lives.

Minimum Qualifications

Master's Degree in an ALA accredited Library Science program required with 3-5 years managerial experience in a library as well as familiarity with technical services in a public library. Demonstrated problem-solving ability with desktop computers; experience in managing a library software system; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Other Qualifications

PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of automated office machines which includes a computer, printer, facsimile machine, copy machine, microform reader/printer, calculator, telephone, etc.   Must be able to use body members to work, move or carry objects or materials.  Must be able to exert up to fifty pounds of force occasionally, and/or up to twenty-five pounds of force frequently.  Physical demand requirements are at levels of those for sedentary to medium work.

DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, technical, structural, or compositional characteristics (whether like or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION:  Requires the ability of speaking and/or signaling people to convey or exchange administrative/technical information.  Includes giving assignments and/or directions to co-workers or assistants.

LANGUAGE ABILITY:  Requires the ability to read a variety of informational documentation, directions, instructions, and methods and procedures related to the job of Librarian II – Reference Services Manager.  Requires the ability to write reports with proper format, punctuation, spelling and grammar, using all parts of speech.  Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and a well-modulated voice.

INTELLIGENCE:   Requires the ability to learn and understand basic to complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to the job of Reference Services Manager.

VERBAL APTITUDE:  Requires the ability to record and deliver information to supervisors and officials; to explain procedures and policies; and to follow verbal and written instructions, guidelines and objectives.

NUMERICAL APTITUDE:  Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages; determine time and weight; and utilize statistical inference.

FORM/SPATIAL APTITUDE:  Requires the ability to inspect items for proper length, width, and shape, visually with office equipment.

MOTOR COORDINATION:  Requires the ability to coordinate hands and eyes in using automated equipment.

MANUAL DEXTERITY:  Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc.  Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities.  Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION:  Requires the ability to differentiate colors and shades of color.

INTERPERSONAL TEMPERAMENT:  Requires the ability to deal with people (i.e., staff, supervisors, general public, and officials) beyond giving and receiving instructions such as in interpreting departmental policies and procedures.  Must be adaptable to performing under  minimum of stress when confronted with an emergency related to the job of Reference Services Manager.

PHYSICAL COMMUNICATION:  Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words).  (Hearing - perceiving nature of sounds by ear).

The City of Brentwood is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the City may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.