Director - HR Business Partner bei Boston Mutual

All Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time.

The following statements represent what Boston Mutual stands “FOR” – it is what makes us different and better in the market we serve.

• We are FOR being a progressive life insurance company dedicated to offering financial peace of mind to working Americans and their families.

• We are FOR providing practical and affordable products designed for those we serve.

• We are FOR making it easy to secure a level of financial protection with a portfolio of products – beginning with life insurance – via enrollment and billing options at the workplace.

• We are FOR providing a personalized customer experience to our policyholders and producers.

• We are FOR acting in the best interests of our policyholders, producers, employees and the communities in which we live and serve – representing the goodness of mutuality in all we do.

We do our best to:

• Demonstrate a desire to assist.

• Listen for understanding and respond empathetically.

• Explain things in a manner that is easy to understand.

• Be knowledgeable students of our business.

• Take full ownership to resolve questions and issues.

• Be professional, polite and courteous.

• Leave our customers and associates “better than where we found them.”

Summary of Position The Director - HRBP is responsible for driving talent and business outcomes for designated client groups within Boston Mutual. Reporting to the VP of Employee Experience and Engagement, a successful

Director - HRBP proactively works with leaders to understand business objectives and challenges, collaborating closely with the People Team functions to deliver people-centered initiatives that positively impact the business and the employee experience. Manage the administration of the human resources policies, procedures and programs. Expectations and Deliverables • Be a trusted advisor who leads with integrity, respect, high personal standards, and works to build personal credibility through collaboration. • Be a true partner with business leaders and management on organizational effectiveness, such as ensuring proper staffing needs, defining roles, and improving organization effectiveness. • Consult with business leaders and management on talent planning, succession planning, and employee development. • Partnering closely with business leaders, people managers, and Talent Acquisition staff/function on sourcing, team needs, and hiring top talent for critical roles. • Build relationships with business leaders/people managers on operating/service delivery model of HR - creating a partnership of client deliverables. • Work with business leaders to identify learning opportunities and conducting needs assessment for specific departments. • Championing the BMLUniversity and other organizational development programs including development and delivery of learning circle sessions for all staff – i.e. StandOut, 5 Languages of Appreciation, and BML365. • Build talent strategy and workforce plan that supports the achievement of business leaders’ goals and priorities. • Educate managers to become early adaptors of corporate initiatives. • Provide ongoing guidance to managers, including performance management, compensation best practices, employee career pathing and development. • Partner with managers on employee relations issues. • Proactively addressing employee feedback and escalating to the appropriate team members/leaders. • Create a consistent, positive work atmosphere through the communication and administration of Human Resource policies and procedures. • Support an on-boarding process that sets new employees up for success. • Support functional leaders’ ability to improve individual and team engagement through effective communication, recognition, and reinforcement. • Supporting and administering wellness activities. • Supporting and administering Employee Appreciation program. Demonstrated Talent and Track Record • General background with experience in talent and organizational development, employee relations, performance management, HR operations. • Ability to make informed decisions for the business with little to no oversight in regards to process or changes to process. • Solid knowledge of employment laws and regulations required; multi-state knowledge beneficial

• Outstanding influencing, communication, and relationship-building skills • Ability to influence the aligned business unit or functional leader • Distinctive problem-solving skills and be adept in collaboration, business acumen and data analytics • Successfully establish credibility and trust with diverse client groups • Lead with integrity, objectivity, sensitivity, and courage • Strong work ethic, integrity and personal accountability; • Ability to use independent judgment, manage sensitive information, and maintain confidentiality of information. • Excellent interpersonal, communication, and time management skills. • Demonstrated sound and consistent judgment, initiative and the ability to deal with complex, evolving situations. • Detail-oriented with excellent organizational skills; ability to effectively manage competing priorities. • Ability to excel in a fast paced, deadline driven environment; self-directed with the ability to work collaboratively or individually. • Learn, interpret, prepare and apply a wide variety of policies and procedures.

Qualifications & Knowledge Requirements

Education: Bachelor’s Degree in Human Resources or related field required. Experience: 7-10 years of progressive experience in HR as well as experience with engaging with multiple levels within a company. Knowledge Requirements: • Knowledge of HR policies, practices and federal and state laws. • Vast working knowledge of HRIS systems including ADP • Strong work ethic, integrity and personal accountability; ability to use independent judgment, manage sensitive information, and maintain confidentiality of information. • Excellent interpersonal, communication, and time management skills. • Proficiency in Microsoft Office Suite. • Strong recruiting capabilities with the ability to recruit and work with a diverse employee and candidate population. • Demonstrated sound and consistent judgment, initiative and the ability to deal with complex, evolving situations. • Must be detail-oriented with excellent organizational skills; ability to effectively manage competing priorities. • Ability to excel in a fast paced, deadline driven environment; self-directed with the ability to work collaboratively or individually. • An independent strategic thinker capable of understanding the full scope of projects while seeing individual tasks through to completion.

• Learn, interpret, prepare and apply a wide variety of policies and procedures. Certifications/Licensures: HRCI/SHRM certification required.