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Consumer Assistant Mail Clerk bei REVCO SOLUTIONS INC

REVCO SOLUTIONS INC · Columbus, Vereinigte Staaten Von Amerika · Onsite

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Description

  

*In-office*


Now Hiring Full Time Consumer Assistance Mail Clerk


POSITION DESCRIPTION: The Consumer Assistance Mail Clerk plays a vital role in ensuring that all incoming and outgoing mail is accurately sorted, processed, and routed into the correct working queues for the Consumer Assistance Department.


ESSENTIAL DUTIES AND RESPONSIBILITY:

  • Receive, open and sort all incoming mail (paper, fax) related to consumer accounts
  • Accurately scan all incoming correspondence and faxes in accordance with standard procedures
  • Identify and assign the correct account numbers to all incoming correspondence
  • File all scanned documents into the correct working queues based on priority
  • Process and appropriately log all priority and certified mail, ensuring they are filed and tracked according to company protocols
  • Create and manage "Can’t Find" accounts for correspondence when the associated account cannot be identified.

HOURS:   In-office, Monday-Friday 8:00a-5:00p EST

Requirements

  • Experience in collections or a call center preferred
  • General knowledge of computers, Microsoft office experience preferred
  • Excellent written and verbal communication skills
  • Ability to multitask and work with various computer systems both internal and external
  • Strong written and verbal communication skills
  • Demonstrated ability to be a team player and work well with peers, superiors and subordinates
  • Demonstrated ability to adapt to changes with ease
  • High school graduate or equivalent
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