Supported Employment Program Supervisor bei Bay Area Community Services

The IPS Program Supervisor is responsible for  the daily operations of direct service programs. The Program Supervisor will manage administrative, fiscal and quality improvement functions that promote the highest element of service provision for the direct care staff and clients they work with.

Only candidates with an Associates Degree or higher and at least 1 year of experience supervising staff, and 4 years total with direct services who are working directly with unhoused individuals will be considered. A driver's license, vehicle and insurance with a clean driving record is also required. 

This position is 100% on site, no remote work.

Location: Would be between our five different Sacramento BACS sites with the occasional site visit in Fairfield. - MUST feel comfortable commuting to locations on a consistent basis. 

Responsibilities

• Assures that services are provided in collaboration with all applicable funding streams and regulations.Responsible to ensure contract compliance with all funders to include grant management, presentations, and reports.
• Supervises staff including hiring, training, and performance evaluations.
• Responsible for the implementation of service delivery model and in support of BACS mission, vision, and values. 
• Responsible for implementation of consumer -centered services that are needs-driven, strength -based, and are culturally relevant.
• Ensures good program outcomes by providing training, supervision, and by working side-by-side with employment specialists (field mentoring).
• Provides individual supervision for employment specialists including hiring, training, and performance evaluations. Supervision includes some office-based sessions, as well working side-by-side with specialists.
• Acts as a liaison to other department coordinators and administrators at the agency. Communicates regularly with mental health supervisors to ensure that services are integrated, to resolve issues, and to act as a proponent for employment.
• Works with the office of Vocational Rehabilitation to coordinate services.
• Increases relationships with job trainings, social enterprises and vocational training partnerships in the area.
• Manage the maintenance of records and other administrative requirements. Ensures compliance with documentation and charting requirements for all funding streams.
• Implements continuous Quality improvement standards and works with staff to implement systems for CQI
• Communicate effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
• Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations. If applicable, provide individual and group supervision to interns collecting clinical experience and hours for licensure in their chosen field.
• Participate in the delivery and attendance at trainings for the purposes of agency, professional, and personal development.  
• Holds temporary caseload as needs arise.  
• Other duties as assigned.                                                                                                                                            

Competencies:

• Possesses influencing/negotiating skills and excellent oral and written communication. Political Savvy.
• Maintains customer service and strength-based orientation. Embraces diversity in all aspects.
• Possesses problem solving skills and conflict resolution skills. 
• Resilient and demonstrates ability to embrace adversity. Has the ability and eagerness to promote continual learning.
• Strategic thinker and visionary. Possesses external awareness and motivation towards mission and services of agency.
• Assesses strengths and needs in the supervision of clinical work. Holds an attitude of strength- based, person-centered services.
• Works well with others and behaves professionally, ethically, while developing professionally.
• Expresses facts and ideas verbally and in writing in a clear, concise and organized manner.

Qualifications             

• Associates Degree required, Bachelor's Degree preferred in a related field and housing experience.
• Four years of direct service experience required.
• Two years of progressive administrative, direct service, and leadership skills and experience in the social service field.
• Demonstrated capacity lead diverse and multi-disciplinary teams toward a common goal required.
• Demonstrate intermediate proficiency in Microsoft Word, Excel, ability to type 45 wpm.

Compensation & Benefits

• Highly competitive compensation 90k
• Fully paid medical, dental, vision, and life insurance coverage for employees and children – nothing comes out of your check
• After a year of service, $3000 in student loan payment, tuition reimbursement or CEUs
• 32 days off (PTO/Holiday), increasing with tenure
• 403b with BACS matching contribution
• One month PAID sabbatical after 4 Years – not charging PTO
• Free iPhone with unlimited data for personal/professional use + laptop for easy mobility
• Annual bonus if the agency meets goals
• Clinical supervision hours towards licensure
• Significant internal growth opportunities

BACS Overview

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating over 70 years of serving Alameda, Contra Costs, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff.  We are seeking individuals who want to transform clinical practice to be client-centered and effective in the field and who want to lead empowered teams to meet goals.   

How to apply:

Submit a resume with a cover letter highlighting your relevant experience.

 BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER