Reservations Manager bei The Windsor Court
The Windsor Court · New Orleans, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in New Orleans
Description
We are seeking a dedicated and experienced Reservations Manager to oversee the Reservations function for our hotel. The ideal candidate will ensure that all reservations are handled efficiently and with a high level of customer service. This role involves managing the hotel switchboards and staff, participating in key meetings, and maximizing room revenue.
Key Responsibilities:
- Oversee the Reservations department, ensuring timely and friendly communication with guests.
- Manage hotel switchboards and staff to facilitate effective communication.
- Handle reservations efficiently, quoting available rates to maximize room revenue and average rate according to Avion standards.
- Participate in monthly Rooms Merchandising meetings and weekly Revenue Management calls.
- Ensure all job responsibilities are completed within the workday; management-level associates may need to work additional hours as necessary.
Requirements
- Proven experience in hotel reservations management or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficient in hotel management software and reservation systems.
- Strong analytical skills to assess revenue management strategies.
We welcome applicants who are committed to providing exceptional service and contributing to the success of our hotel.
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