Client Services - Junior Technology Specialist - Information Technology Services bei Bowling Green State University, OH
Bowling Green State University, OH · Bowling Green, Vereinigte Staaten Von Amerika · Onsite
- Optionales Büro in Bowling Green
About the Department
Provide technology support for the campus community with excellent customer service. Work in one specific functional area within ITS Client Services to develop a technology specialization. This is the entry-level position for student jobs in ITS Client Services.
Career Readiness Competencies:
- Communication
- Professionalism
- Technology
Position Duties
- Interact with all members of the campus community in a polite, professional, and friendly manner
- Resolve technology issues for the campus community
- Accurately document all steps taken to resolve issues
- Assist in the creation of technology-related documentation for internal (ITS) and external (campus) use
- Other duties as assigned
Minimum Qualifications
- Must be available to work a minimum of 12 hours per week
- Familiarity with Windows, Mac, and at least one mobile device OS
- Must be able to lift a minimum of 50 lbs.
- Detail oriented
- Customer focused mentality
- Previous IT or customer service experience preferred
- Previous experience with using a ticketing system and/or Outlook calendar preferred
- To see which functional areas you could be a part of and to apply, please visit www.bgsu.edu/its/workoncampus and click the Apply Now button
