Assistant Restaurant & Bar Manager bei Spiegelworld

Spiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world’s most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.

Founded in 2006, Spiegelworld is a community of 700+ organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.

About the Role 

Spiegelworld is looking for a driven and versatile Assistant Restaurant & Bar Manager to join the leadership team at DISCOSHOW & Diner Ross Steakhouse. This role carries a strong bar focus while overseeing all aspects of venue operations, ensuring a seamless flow between restaurant and bar service. The Assistant Manager will support the Leadership Team in creating unforgettable guest experiences, inspiring the FOH team, and maintaining operational excellence. This position reports to the General Manager.  This is a full-time position that pays $55,000/year. 

What You’ll Do

• Lead both restaurant and bar operations, shifting seamlessly between the two as business needs demand. 
• Support the General Manager & Bar Manager in overseeing daily service, opening and closing procedures, and overall venue readiness. 
• Maintain a hands-on presence on the floor, with a strong focus on guest interaction, table touching, and bar engagement.
• Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.
• Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
• Manage and monitor bar program operations, including cocktail quality, menu updates, staff education, and guest service standards. 
• Conduct shift briefings, daily updates, and ensure alignment across all profit centers. 
• Oversee and enforce policies regarding responsible alcohol service. 
• Oversee and enforce all Spiegelworld policies, procedures, and standards. 
• Manage labor, scheduling, and cash control, balancing operations and service. 
• Track, order, and maintain inventory for bar and restaurant needs, ensuring accuracy in systems and timely communication
• Perform pre/post shift checks, including guest notes, VIPs, and readiness. 
• Input & monitor work orders for repairs and maintain venue cleanliness & safety standards. 
• Resolve guest concerns quickly and professionally, with ownership of service recovery. 
• Be able to expertly step into service roles (server, runner, bartender, busser, etc) as needed to support the team during high volume or absences. 
• Other duties as assigned by your manager.

 All duties are to be performed in accordance with departmental and Spiegelworld policies, practices, and procedures.

What You Bring 

• Minimum 3 years of management experience in a high-volume, high-end bar or restaurant.
• Expertise in craft cocktails, bar operations, and beverage service standards.
• Strong leadership and people management skills with the ability to coach and inspire diverse teams.
• Proven ability to manage both dining room and bar service, with strong adaptability between the two.
• Strong written and verbal communication skill
• A passion for hospitality, guest service, and creating memorable experiences.
• Ability to thrive in a high-pressure, always-changing environment.
• Working knowledge of POS and bar management systems (Bread Crumb, Toast, Seven Rooms preferred)
• Must have a flexible schedule with the ability to work nights, weekends, and holidays.
• Must be 21 years of age or older 
• Successful background check clearance prior to hire.
• Must have valid work authorization for the US.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a high volume professional foodservice /  theater environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate to high.
• Able to stand and walk for up to 8 hours.
• Able to lift or carry up to 50lbs.
• What We Offer 

Spiegelworld is proud to offer a comprehensive compensation and benefits package to our eligible full time and part time employees that is designed to elevate your experience.

• We prioritize your well-being with 100% employer-paid health coverage
• Generous vacation and paid time off, including holidays
• Fuel your growth with professional development funding
• Embrace the chance to make a difference through paid time off for community service
• Secure your future with a 401k and matching contribution
• Enjoy employee discounts on diverse goods and services

IDEA

All Spiegelworld employees participate in deepening the organization’s commitment to becoming an inclusive and accessible organization by participation in IDEA. Standing for Inclusion, Diversity, Equity, & Accessibility, the Spiegelworld IDEA program is an internal culture program that serves as the foundation of our lifelong commitment to antiracism within our company and the greater entertainment and hospitality circles we participate in. 

Each employee is responsible for conducting their work in an equitable manner and our staff works together to continue to learn about anti-racism, practice harm prevention, and support the greater communities we work in.

Please visit our website to learn more about our Statement of Inclusivity and Commitment to Anti Racism.

Hiring Journey

Community and collaboration are integral to the work we do and worlds we create at Spiegelworld. When filling new positions in our organization we feel it is so important to make sure the fit, for both you and us, is just right. While our goal is always to fill positions in a timely manner, we prioritize taking the time to truly get to know prospective candidates. The hiring timeline varies from role to role but can take anywhere from 2 weeks to several months.