Account Manager bei PS Logistics

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

· People First – We lead with care, connection, and respect.
· Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
· Safety – Built into every move we make.
· Results – High standards. Real outcomes.
· Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

Full-time position | Standard business hours (Mon–Fri, 8am–5pm)
Flexibility and occasional on-call availability required due to the 24/7 nature of logistics.

Key Responsibilities

• Customer Relationship Management
  Serve as the primary point of contact for customers. Build, maintain, and grow strong relationships by delivering exceptional service and proactively addressing concerns.
• Load and Order Management
  Manage customer freight from booking to delivery. Ensure accurate data entry in TMS and monitor load status to ensure timely updates and resolution of any issues.
• Quoting and Pricing
  Prepare customer quotes, negotiate competitive rates, and manage bids on spot boards to maintain profitability and service standards.
• Revenue and Account Growth
  Identify opportunities to grow revenue, margin, and load volume within existing accounts while supporting new business development and onboarding efforts.
• Operational Problem Solving
• Collaborate with internal teams to resolve shipping delays, carrier issues, or customer complaints. Monitor KPIs and adjust strategies for continuous improvement.

• College degree in Business, Logistics, Supply Chain, or related field is beneficial but not required
• Previous experience in logistics, freight brokerage, or customer service preferred
• Proficiency in logistics platforms such as McLeod, MercuryGate, E2open
• Familiarity with TMS systems and supply chain operations
• Proficient with Microsoft Office, Excel, and Power BI
• 2+ years in a similar account management or logistics role recommended

Work Environment

• Office setting with a fast-paced, high-activity environment
• Occasional travel for customer site visits or strategic meetings
• Standard 40-hour workweek with potential for extended hours during peak time

Salary: 55k-65k

• Paid Time Off: Accrue up to 5 days PTO in first year; 2 weeks vacation plus 1 additional week PTO after the first anniversary
• Insurance: Medical, Dental, Vision, Life Insurance, and Disability coverage
• Additional Benefits:
  • Doc-On-Demand
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Employee Assistance Program (EAP)

All your information will be kept confidential according to EEO guidelines.