
- Professional
- Optionales Büro in Berlin
In particular, this Operations Manager will be in charge of Logistics and UpCenter Operations.
What you will do:
- Strategic Oversight: Own the DACH logistics setup and routes, focusing on cost optimization, service level enhancement, fostering long-term partner relationships, and exploring alternative solutions.
- Performance Excellence: Achieve top-tier logistics and support metrics, including Estimated Time of Arrival (ETA), Service Level Agreement (SLA), and Net Promoter Score (NPS).
- Process Optimization: Design and implement processes to improve efficiency, customer experience, and financial performance with our logistics partners.
- Performance Monitoring: Establish tools and dashboards to gain precise insights into central operations and identify areas for improvement.
- Cross-functional Collaboration: Work closely with the DACH Central and UpCenter Operations teams, as well as internal stakeholders such as Supply & Planning (S&P), Product, and Tech.
What you will need:
- Strong academic background
- 3y+ years of experience in Operations, Consulting, Finance, or equivalent
- Fluency in German and in English
- Ability to be both operational and data driven
- Superior problem solving skills
- Comfort with working in a fast-paced and changing environment
- Attention to details and obsession for operational excellence
- Readiness to be fully accountable for a complex operational scope
Benefits
- At Upway, we strive to attract and retain top talents by offering a competitive compensation package that includes a generous stock option plan. Stock options give you the right to buy shares at a fixed price, so as Upway grows in value, so does your stake. It’s a long-term opportunity to build wealth and purpose, side by side.
- You will benefit from a 15% discount on an e-bike from our shop per year.
- You will receive public transport support to make commuting simpler and more sustainable, as well as phone allowance + brand new Macbook to work away
- You will operate in an environment where you can take as much responsibility as you are able to handle. This will present great learning and growth opportunities.
- You will work on a great product. Electric and sustainable mobility will be ever present in your day-to-day, and you’ll become an expert in these topics.
- You will enjoy exclusive offsites and team events to make time to connect and enjoy.