Business Support Specialist bei Community Choice Credit Union

Join Us for Open Interview Day – No Appointment Needed!

We’re excited to host an Open Interview Day at our Farmington Hills Member Center located at 31155 Northwestern Hwy, Farmington Hills, MI 48334 on Thursday, September 4, 2025, from 8:00 AM – 2:00 PM.

Bring your resume and meet our team — all attendees are guaranteed an interview. Whether you’re exploring new opportunities or ready to take the next step in your career, we’d love to connect with you!

Join Our Team as a Business Support Specialist!

Location: Hybrid Work Eligible
Department: Business Services

📄 Formal Application:
The formal application can be found attached to this posting. Please review and complete it to take the next step toward joining our team!

At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire. That means delivering outstanding service to both internal and external members—every interaction, every time. If you're passionate about supporting businesses, working collaboratively across departments, and being part of a purpose-driven organization, we’d love to meet you.

What You'll Be Doing

As a Business Support Specialist, you’ll play a key role in onboarding and supporting our Cannabis Choice Cash Service and Business Members. Your day-to-day will include:

• Reviewing and auditing Cannabis Related Business (CRB) applications and documentation

• Supporting all business account operations including ACH, wires, remote deposit capture, and fee monitoring

• Conducting annual account reviews and identifying risk trends and growth opportunities

• Serving as a liaison to CUSO partners like Tru Treasury and Commercial Alliance

• Assisting with deposit and exception monitoring, reporting, and service request management

• Providing responsive and professional support to business members via phone and email

You’ll work closely with teams across the Credit Union including Risk, Retail, and Accounting, helping ensure smooth service and compliance at every step.

Who You Are

You’re dependable, detail-oriented, and service-minded, with a passion for working in a collaborative and regulated environment. You thrive on producing high-quality work and enjoy finding efficient ways to support business operations.

What You’ll Bring

• Associate degree or equivalent work experience

• 3–5 years of direct experience in member or business services

• Solid understanding of financial products, business ownership structures, and compliance requirements

• Strong communication and problem-solving skills

• Ability to work independently, manage multiple priorities, and maintain accuracy in a fast-paced environment

• Proficiency in Microsoft Office (Word, Excel) and financial systems

• Valid Driver’s License

Why Community Choice?

Our culture is built on living our core values:

• Committed to integrity, service, and respect

• Charitable in giving back to our members and Michigan communities

• Credible as trusted financial advisors

• United as one team striving toward a common mission

We also offer flexible work arrangements, development opportunities, and the chance to contribute to something meaningful every day.

📎 Want to know more?
A formal job description is attached with full role details and qualifications.