Retail Accounts Manager bei Chamberlain Group

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 50+ million homes, and 13 million+ people rely on the myQ®  app daily.

This role is within Chamberlain Group's Sales function. A successful incumbent is expected to (i) analyze account opportunities and performance; discover and address customer needs; generate and develop new business opportunities; conduct quarterly account presentation to customer senior leadership, (ii) manage end-to-end sales activities including conducting sales presentations and provide training on new programs and products, and (iii) drive “Trusted Advisor” relationships with national accounts in order to maximize revenue and profit opportunity.  Requires 5-8 years of large account management experience and a minimum of a Bachelor's Degree.

Job Responsibilities:

• Analyze account opportunities and performance; discover and address customer needs; generate and develop new business opportunities; conduct quarterly account presentation to customer senior leadership

• Manage end-to-end sales activities including conducting sales presentations and provide training on new programs and products

• Maintain sensitivity toward business by balancing OEM, dealer direct and distributor sales ratio

• Manage and develop strategic relationships with key internal and external decision makers

• Provide product updates to OEM accounts and identify and target new product or market opportunities

• Create solution-based sales strategies, using research and market insight as leverage

• Forecast demand and budget to support joint business planning with the customer; identify logistical synergies

• Conduct competitive research and develop a plan to counter competitive influence

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

• Motivate and lead a high performance team by attracting, developing, engaging and retaining team members

• Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies

• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications

• Lead and motivate individuals and teams to create a workplace culture that is consistent with the Chamberlain Group mission, vision and values.

Job Requirements:

• Bachelor’s degree

• 5-8 years of large account management experience

• Able to travel up to 60% - domestically and internationally; valid driver's license

Preferred:

• Master's of Business Administration preferred

• Experience with multi-faceted, large volume accounts and an understanding of industry competitors is desired

• Fluency in Spanish or French-Canadian; business financial analysis capabilities

#LI- Hybrid – Oak Brook, IL   

#LI-MD1

The pay range for this position is $97,700.00 - $157,475.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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