Compliance Supervisor (CA Public Records Act) bei North Bay Regional Center

Description

Promoting Opportunities – Supporting Choices

At North Bay Regional Center, (NBRC) we believe that all people with developmental disabilities should have the same opportunities as are available to all other citizens.  As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure we achieve our goals daily.

Who We Serve

North Bay Regional Center serves over 12,000 people living within the geographic boundaries of Napa, Sonoma and Solano counties. North Bay Regional Center provides advocacy, services, support, and care coordination to children and adults diagnosed with intellectual and developmental disabilities and their families in Napa, Sonoma and Solano counties. We partner with community-based organizations and agencies to empower our clients to thrive and live as independently as possible within the geographically, culturally, and ethnically diverse communities we serve. North Bay Regional Center is a nonprofit private corporation which contracts with the Department of Developmental Services to coordinate services and support for individuals with developmental disabilities.  At NBRC, we’re promoting opportunities by supporting choices for people with developmental disabilities.

DEFINITION:

The Compliance Supervisor will oversee complex and varied administrative and analytical work in the development, implementation and administration of a wide range of programs, aimed at ensuring North Bay Regional Center’s (NBRC) compliance with its California Public Records Act (CPRA) obligations under the Disability Equity, Transparency, and Accountability Act of 2024, the Health Insurance Portability and Accountability Act (HIPAA), and other compliance regulations related to regional center operations. The ideal candidate will have prior experience in managing and responding to requests for information under the CPRA, possess strong analytical skills, excellent communication abilities, and attention to detail. The position will frequently deal with complex, confidential, and sensitive information and must be able to do so with tact and discretion. Finally, the incumbent will provide management and oversight to employees assigned to report to the position.

NATURE OF WORK:

Specifically, this role:

· Leads and directs California Public Records Act (CPRA) compliance within NBRC.

· Supervises and coordinates maintenance of NBRC’s official records. 

· Prepares, organizes, and presents reports, articles and related informational material.

· Develops detailed policies and procedures related to CPRA, HIPAA, and other compliance regulations applicable to regional centers, including development, implementation, and maintaining policies and procedures related to records management.

· Educates NBRC Board and employees on policy and procedures requirements under compliance regulations.

· Provides oversight and coordination of all responses to CPRA requests.

· Acts as NBRC’s HIPAA Compliance Officer, providing oversight and coordination of responses to all HIPAA violations

· Works closely with the Information Technology Department to ensure NBRC’s document retention policies, as well as agency responses to inquiries, are compliant with all regulations. 

Requirements

MINIMUM EDUCATION AND EXPERIENCE:

Education

· Bachelor’s degree strongly preferred, with major coursework in business or public administration, political science, or a related field.

Knowledge

· Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility including, but not limited to the DDS Conflict of Interest, the CPRA, and HIPAA. 

· Organization and management practices of public agencies.?

· Principles, practices, and procedures related to public agency record keeping.

· English, including spelling, grammar, punctuation, and vocabulary. 

· Methods and techniques of research, analysis, report preparation, and presentation.

· Principles and practices of public sector budgeting and finance.

· Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.

Experience

· Prior experience in managing and responding to requests for information under the CPRA.

· Six (6) years of increasingly responsible professional administrative experience performing a variety of analytical functions, such as program or project management, fiscal analysis, and organizational development, preferably in a local government agency.

· At least four (4) years of experience working with, and responding to, requests made under the California Public Records Act, as well as developing and complying with all related policies. 

· Two (2) years of experience using applicable and appropriate software and applications related to the management, tracking, and response of CPRA requests, such as CivicPlus, JustFOIA, etc.

· Minimum years of experience qualifications may be waived depending on prior relevant experience. 

KNOWLEDGE AND ABILITIES:

· Experience developing, analyzing, delivering, and measuring classroom and online instructional training programs.

· Sound case management experience working with a variety of clients across age-ranges. 

· Demonstrated increasing level of responsibilities during employment, including supervising others.

· Ability to read, understand, and interpret legislation and regulations as they relate to the development, implementation, and evaluation of services for individuals with developmental disabilities. 

· Excellent written, verbal and interpersonal communication skills. 

· Advanced skills in using common office applications, including Word, Excel, and PowerPoint.

· Demonstrated critical thinking ability and innovative problem-solver. 

· Exceptional organizational skills and attention to detail. 

SPECIAL REQUIREMENTS:

Required:

o Ability to provide personal automobile transportation, or access to another form of reliable transportation, during and after working hours. 

o Must be able to independently regularly travel to all NBRC offices within catchment area to provide employee training as well as support and oversight to assigned staff member(s).

o Must be able to occasionally travel to attend meetings outside of catchment area, including occasional overnight travel to attend statewide meetings.

o If operating own vehicle, provide minimum automobile liability insurance as required by California Law.

o Flexibility in work hours is required to meet the needs of the regional center constituency. 

o This position will be primarily based in the office, however, a hybrid work arrangement may also be available.

Preferred

o Fluency in a language in addition to English is desirable.

o Records Manager Certification is highly desirable.

ESSENTIAL FUNCTIONS:

· Develop and standardize procedures and methods to improve and continuously monitor the effectiveness of assigned programs; identify opportunities for improvement. 

· Conduct a variety of complex analytical and operational studies regarding departmental and programmatic activities related to assigned programs; evaluate alternatives, make recommendations regarding organizational structure, budget development and administration, staffing, facilities, equipment, cost analysis, productivity, policy or procedure modifications; assist with the implementation of procedural, administrative, or operational changes after approval; prepare comprehensive technical records and reports. 

· Ensure compliance with federal, state, local, and funding agency requirements. 

· Manage public records requests effectively by using computer systems, software applications relevant to work performed, and modern business equipment. 

· Act as the main point of contact for public records requests received by the center.

· Track and respond to all public records requests in compliance with the CPRA, and any other legal requirements or departmental policies and partner with technical staff to access records in electronic file formats.

· Coordinate with various departments to gather and compile records responsive to requests; redact records and prepare appropriate redaction and exemption logs; manage voluminous requests with professionalism and timeliness and communicate effectively with requestors and collaborate with all necessary parties to coordinate timely and appropriate responses.

· Train and supervise other staff in the CPRA, records management, and HIPAA best practices and effectively manage assigned staff members.

· Actively participate in all management meetings, supervisor meetings, supervisor trainings, etc. 

· Train, supervise, evaluate and motivate personnel by cultivating a sound organizational climate.

· Other duties as assigned.

Benefits

At NBRC, we offer our employees a comprehensive benefits package, including:

• CalPERS Retirement Plan
• CalPERS Medical Insurance Plans, with generous employer contributions
• Dental Insurance, with zero cost for employee only coverage
• Vision Insurance, with $5/month employee cost share for employee only coverage
• Flexible Spending Accounts for Medical and Dependent Care
• 100% Employer Paid Life Insurance
• Generous vacation and sick accrual policies
• Employee Referral Reward Program
• 15 Paid Agency Holidays/year
• CalPERS 457 Supplemental Retirement Plan

Bi-lingual language differential:

• For those speaking, reading and writing other than English – $200 per month
• For those speaking a language other than English – $150 per month
• For those using American Sign language – $200 per month

Salary Range

$88,428 – $97,536 with opportunities for 5% increases annually.

North Bay Regional Center is an Equal Opportunity Employer