Customer Service Representative bei Opus Inspection
Opus Inspection · Hagerstown, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Hagerstown
Location: Hagerstown, MD
Job Type: Full Time/Non-Exempt
Pay Rate: $16.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match
Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results.
Responsibilities:
- Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test.
- Guide motorists through waiver process and extension requests.
- Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations.
- Perform emission tests when needed.
- Creating a clean and professional environment to keep our station clean and welcoming.
- Other duties as assigned.