- Professional
- Optionales Büro in Bangalore
Radware Advanced Services organization is looking for top–notch, energetic, effective, and willing to engage Technical Account Manager - to take a holistic responsibility on technical execution and success of Radware strategic customers.
TAM is working in front of customers, leading Radware security portfolio architecture and maintenance according to the best practices, cooperates on a daily basis with Professional Services Engineering, Global Support, Cloud Operation, R&D and Product Management teams inside Radware, to ensure customers gain the best value and service.
The position location is in India.
Responsibilities:
· Owning Customers Post Sales relationship
· Establishment and maintaining strong working relationships with key internal and customer personnel to work effectively
· Participating in Customers onboarding to Radware services
· Analyzing Customer needs and developing strategy to ensure Customers satisfaction
· Deep understanding of customer technical requirement and customizations
· Cooperating with different departments in Radware internally (Support, Cloud, Professional Services, R&D), to ensure customers gain the best value and service
· Advocating owned accounts internally and managing the escalation process
· Solid organizational skills including attention to details and multi-tasking
· Performing periodic high touch meetings with Customers and providing operational and security reporting
· Performing periodic Radware solutions tuning and maintaining configuration and software best practices
· Coordination of new business opportunities and technical solutions with Pre-Sale Engineering
%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22 lang=%22EN-US%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;At least 5 years industry relevant, Networking and Security integration/maintenance work experience%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22 lang=%22EN-US%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Excellent knowledge and hands-on experience of networking equipment (routing, switching), firewalls, IDS/IPS, network protocols and DoS protection%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22 lang=%22EN-US%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Security consulting experience%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22 lang=%22EN-US%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Strong presentation skills, communication and interpersonal skills – written and verbal%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22 lang=%22EN-US%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Fluent English communication – written and verbal%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22 lang=%22EN-US%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Willingness to travel up to 20%%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22 lang=%22EN-US%22%3E%3Cstrong%3E%3Cu%3EAdvantages%3C/u%3E%3C/strong%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22 lang=%22EN-US%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Technical Project Management, Network Engineering, and Networking Integration experience%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22 lang=%22EN-US%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Familiarity with DDoS and Web based attacks mitigation solutions%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22 lang=%22EN-US%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Certifications that confirm the network and security related skill%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E Jetzt bewerben