Hybrid Skate Program Supervisor - Ice in Paradise bei The Sports Facilities Companies

SKATE PROGRAM SUPERVISOR - Ice in Paradise

Sports Facilities Management, LLC

LOCATION: Goleta, CA

DEPARTMENT: OPERATIONS

REPORTS TO: GENERAL MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Ice in Paradise is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Goleta, CA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Ice in Paradise is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Skate Program Supervisor is responsible for all skate programming including group lessons, camps/clinics, teams, and additional programming options. This position is responsible for creating a first-class skating experience for all participants, instructors, officials, and spectators across all our offerings.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Directly align with the SFM Statement and Core Values
• Execute all aspects of the skate program
• Provide effective training, workflow structure, and leadership for the skate program
• Effectively manage all aspects of the program/camp registration process
• Create efficient purchasing/registration experience for all program participants
• Develop class structures and schedules that support skater progression, skill development, and retention
• Recruit, train, and mentor instructors to deliver high-quality instruction and exceptional guest service
• Build and maintain strong relationships with skaters, families, and local skating organizations to foster a positive and inclusive skating community
• Monitor program performance, enrollment trends, and participant feedback to assess effectiveness and implement improvements
• Oversee the organization and execution of shows, exhibitions, and competitions, showcasing skater development and promoting the program
• Ensure participants keep locker room neat and clean
• Serve as MOD as needed
• Other duties as assigned by management

MINIMUM QUALIFICATIONS:

• 3-5 years in skate program management or related field is preferred
• Must have comprehensive knowledge of figure skating levels and requirements
• Must be a member in good standing with ISI and/or USFSA
• Must have knowledge of recreational/facility management software programs
• Must have excellent interpersonal and problem-solving skills
• Must be a team player
• Must have verbal and written communications skills
• Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
• Must be able to work a flexible work schedule (e.g., nights, weekends, holidays, and long hours)
• Must possess current CPR/AED/First Aid certification or must be willing to obtain them within 90 days of hire

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
• Will be required to work in cold environments for extended periods of time
• Will be required to operate a computer
• Facility has intermittent noise