Hybrid Billing Analyst bei None

Under the general supervision of Associate Director of Billing, an individual in this position will perform moderate to complex customer billing and problem resolution functions.

The Billing Analyst is responsible for:

• processing timely and accurate bills as well as delivering to customers

• Entering data, verifying, and analyzing customer information to determine actions necessary to produce accurate billing through the pre-bill process

• Calculating billing adjustments

• Researching and determining if accounts have been accurately billed

• Resolving billing problems

• Performing related duties as assigned.

  
  

Desired Skills:

• Excellent verbal & written communication skills

• Ability to perform moderate to complex analysis and research and evaluate alternatives while making sound determinations and recommendations

• Expert in data manipulation using Excel

• Strong sense of customer service – ability to respond promptly to customer needs and requests for service

• Strong oral communication skills

• Ability to portray thoughts logically through written communication

• Team player

• Constantly improving and promoting quality

• High level of motivation and business acumen

• Adaptability

  
  

Requirements:

• Bachelor’s Degree preferred

• Related experience and/or training preferred

• Language Skills

• Math Skills

• Reasoning Ability

• Computer Skills – Database and spreadsheet software

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually minimal.