- Professional
- Escritório em Addison
Under the general supervision of Associate Director of Billing, an individual in this position will perform moderate to complex customer billing and problem resolution functions.
The Billing Analyst is responsible for:
processing timely and accurate bills as well as delivering to customers
Entering data, verifying, and analyzing customer information to determine actions necessary to produce accurate billing through the pre-bill process
Calculating billing adjustments
Researching and determining if accounts have been accurately billed
Resolving billing problems
Performing related duties as assigned.
Desired Skills:
Excellent verbal & written communication skills
Ability to perform moderate to complex analysis and research and evaluate alternatives while making sound determinations and recommendations
Expert in data manipulation using Excel
Strong sense of customer service – ability to respond promptly to customer needs and requests for service
Strong oral communication skills
Ability to portray thoughts logically through written communication
Team player
Constantly improving and promoting quality
High level of motivation and business acumen
Adaptability
Requirements:
Bachelor’s Degree preferred
Related experience and/or training preferred
Language Skills
Math Skills
Reasoning Ability
Computer Skills – Database and spreadsheet software
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually minimal.
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