Hybrid Front Office Manager bei Leavitt Group

Are you passionate about creating exceptional first impressions and keeping operations running smoothly? Do you thrive in a fast-paced, client-focused environment? If so, you may be the Front Desk Manager we’re looking for!

Jones & Associates has proudly served the Brazos Valley for over 50 years. Our mission is to cultivate a value-driven, fun, creative, and professional environment where team members feel appreciated and respected. We passionately protect our customers' financial futures while serving as a trusted source of inspiration and value in our community. As the Front Desk Manager, you’ll be the face of our agency, welcoming clients, supporting team members, and ensuring our front office runs efficiently and professionally. This role also includes quoting and selling Personal Lines insurance, supporting both our Personal and Commercial Lines teams, and assisting with billing and accounting tasks.

Work Schedule: This is a 39-hour work week position: Monday–Thursday: 8:00 AM – 5:00 PM Friday: 8:00 AM – 4:00 PM

Responsibilities:

• Serve as the first point of contact for clients—greeting visitors, answering calls, and directing inquiries with professionalism and warmth.

• Support agency operations by managing appointment scheduling, incoming mail, and office supplies.

• Assist with quoting and selling Personal Lines insurance policies.

• Provide administrative support to both the Personal Lines and Commercial Lines teams.

• Handle billing-related tasks an assist the Agency Manager or Owner with accounting responsibilities.

• Help with basic client service tasks, including policy lookups, document scanning, and data entry.

• Maintain a clean, organized, and welcoming front office environment.

• Collaborate with account managers and producers to ensure smooth client handoffs and communication.

• Uphold confidentiality and compliance standards in all client interactions.

• Demonstrate a proactive approach to problem-solving and team support.

Preferred Qualifications:

• 3+ years of administrative experience in a professional office setting.

• Texas Property & Casualty (P&C) license preferred but not required at time of hire. (Must obtain license within 60 days of employment.)

• Experience with quoting and selling Personal Lines insurance is a plus.

• Familiarity with billing processes and basic accounting tasks.

• Strong interpersonal and communication skills.

• Proficiency in Microsoft Office and comfort with learning new software systems.

• Exceptional organizational skills and attention to detail.

• A positive attitude and a passion for helping others.

What We Offer:

• Competitive compensation with opportunities for growth.

• Support and mentorship from experienced team members.

• A collaborative, respectful, and fun work environment.

• Opportunities to grow into licensed roles and expand your career in insurance.

• Attractive Benefits package, including 401k and wellness program that allow you to earn dollars toward your HSA account

• Vision, Dental, HSA/FSA, & Life Insurance

• Paid time off (vacation & sick time)

• Wellness program

If you're ready to be the welcoming face of a forward-thinking agency that values its team members, apply today!

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