Hybrid Director, Maintenance bei FreshDirect

About FreshDirect

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else.

We are not just a food company – we are a technology powered, customer obsessed team building the most innovative end to end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started.

If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build future of food with us.

The Role

FreshDirect is seeking an Industrial Engineer – Continuous Improvement to be the engine behind operational innovation in our Bronx headquarters. In this role, you’ll turn data into action — analyzing complex systems, uncovering opportunities, and designing smarter processes that power everything from warehouse operations to transportation logistics.

This position is perfect for engineers who thrive at the intersection of analytics, operations, and leadership — those who see inefficiencies as puzzles to solve and love bringing scalable, tech-driven solutions to life in a fast-paced environment.

What You’ll Do

Data-Driven Process Optimization

• Use advanced data analytics, modeling techniques, and cost justification to identify opportunities for process optimization and waste reduction.
• Develop scheduling algorithms and methodologies to optimize distribution schedules for maximum efficiency.
• Collect, analyze, and validate data to quantify improvements in capacity, productivity, quality, and service.
• Apply a strong continuous improvement toolkit to design efficient, sustainable solutions.

Project & Change Leadership

• Manage projects end-to-end — from planning and execution to training and go-live support.
• Lead and drive change management processes, ensuring adoption and measurable results.
• Support plant and transport project improvement initiatives, ensuring alignment with business objectives.
• Remain flexible and available during peak periods and project rollouts to support successful implementation.

Collaboration & Integration Systems

• Partner with subject matter experts (SMEs) and cross-functional stakeholders to resolve process and system concerns.
• Serve as the operations representative for system change management, bridging business needs with technical solutions.
• Develop and enforce compliance with Standard Operating Procedures (SOPs) across multiple functions.

Education & Qualifications

• Bachelor’s degree in industrial engineering or related field (Master’s degree preferred).
• Proven ability to work effectively with cross-functional teams and lead individuals outside of direct reporting lines.
• Strong multitasking skills; comfortable managing multiple projects simultaneously across functions.
• Thrive in fast-paced, dynamic environments with shifting priorities and tight deadlines.
• Experience in operations, logistics, warehousing, or manufacturing (union environment experience a plus).
• Hands-on experience with automated systems, WMS, SAP, SQL, and data analysis tools.
• Excellent communication skills, with the ability to translate technical insights for executives and frontline teams alike.

Why Join FreshDirect?

• Compensation: $64,350 - $70,820 annually (depending on experience and qualifications).

·         Time to Recharge: Enjoy generous Paid Time Off, Safe & Sick Leave, and Paid Holidays so you can rest, reset, and spend time on what matters most.

·         Comprehensive Health Coverage: We’ve got you covered with medical, vision, dental, and voluntary disability benefits designed to support you and your family’s well-being.

·         Future-Ready Finances: Build your future with our 401(k) plan + employer match, and gain peace of mind with life insurance benefits.

·         Workplace You’ll Love: Our modern Bronx campus features a state-of-the-art facility, a full gym, an inviting cafeteria, and an employee market. We also provide free parking and a shuttle service from nearby MTA stations for an easy commute.

·         Growth & Development: Your career growth matters to us. We offer leadership development programs, plus exclusive tuition discounts through our partnerships with local colleges.

·         Exclusive Perks: Get a 20% employee discount on FreshDirect online orders and our wine store. Shop amazing deals at our on-site employee market, and join fun engagement events and vendor spotlights where you can sample the very best of what we offer.

Our Culture
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization.

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