Hybrid Clinical Training Coordinator bei Chicago Family Health Center Inc

Description

Clinical Training Coordinator 

Location: South Chicago

Schedule: Monday - Friday 9:00am - 5:00pm

The Clinical Training Coordinator is responsible for meeting performance expectations in the areas of quality care, patient safety, service excellence, resource utilization, EHR integration, and Joint Commission accreditation. This role involves collaborating with clinical and management staff to coordinate consistent education for clinical staff, including orientation, competency validation, and professional development to meet strategic initiatives. 

Responsibilities:

• Collaborate with clinical and management staff to coordinate consistent education for clinical staff, including orientation, competency validation, and • Collaborates with clinical and management staff, coordinates consistent education for clinical staff, including orientation, competency validation, and professional development to meet strategic initiatives. 
• Promotes excellence in evidenced-based practice and quality performance. Identifies unique and creative ways to assure accessibility of clinical education programs to staff at all sites, identifying ways to provide learning experiences, evaluate learning and assess performance and competencies that are evidence-based, cost effective and feasible for implementation in the clinical setting. 
• Collaborates with clinical and management staff to assess educational and professional needs within clinical sites on an ongoing basis utilizing unit metrics, interdisciplinary rounds, scorecards, accreditation recommendations, patient satisfaction scores and staff surveys. Participates in the assessment of institutional educational needs across sites. 
• Trains, coaches, and evaluates clinical/critical thinking skills of staff and provides timely feedback to clinical leadership on performance expectations. 
• Trains staff on the philosophy and values of a Patient Centered Medical Home. 
• Creates and supports learning environment characterized by safe discourse, constructive feedback, first party communication, and coaching and team development. 

Qualifications:

• Medical Assistant/Phlebotomist diploma and/or certification. 
• 3-5 years working in a clinical setting or equivalent experience with demonstrated knowledge of ambulatory clinic operations and community health.
• Ability to understand and demonstrate relevant patient related clinical responsibilities.
• Possesses teaching techniques that guarantee transfer of knowledge. 
• Knowledgeable of electronic health record (EHR) systems and health information technology.
• Excellent oral and written communication skills, ability to engage in practical clinical terminology.

If you are passionate individual who would like to work in community based healthcare, we encourage you to apply for this exciting opportunity. We offer competitive compensation packages and a supportive work environment.

Chicago Family Health Centers offers benefits to all its full-time employees:

BCBS Medical PPO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|10 days of Vacation| 2 Personal Days| 10 Sick Days |11 Paid Holidays

Requirements

Education and Experience

• Medical Assistant/Phlebotomist diploma and/or certification. 
• 3-5 years working in a clinical setting or equivalent experience with demonstrated knowledge of ambulatory clinic operations and community health.
• Ability to understand and demonstrate relevant patient related clinical responsibilities.
• Possesses teaching techniques that guarantee transfer of knowledge. 
• Knowledgeable of electronic health record (EHR) systems and health information technology.
• Excellent oral and written communication skills, ability to engage in practical clinical terminology.

Knowledge/Skills/Abilities

• Demonstrated ability to collaborate effectively in a team setting.
• Ability to maintain effective and professional relationships with patients and other members of the care team.
• Strong communication and business acumen. .
• Experience in working with a diverse population base preferred. 
• Ability to appropriately handle confrontation and conflict. 
• Ability to work independently and to seek consultation as necessary.
• Ability to follow organization and departmental processes and procedures.
• Ability to work in a high stress/fast paced/high work volume environment.