Hybrid Desktop Support Technician bei Pomeroy
Pomeroy · Glendale, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Glendale
Our client is looking for 1 skilled Deskside Support Technician for a 1+ year contract. The appropriate candidate will provide onsite support life cycle management of computer assets from procurement to disposition.
Responsibilities
- Perform installs, moves, adds and changes (IMAC)
- Management of over 20,000 assets from procurement to disposition
- 100-200 monthly project moves
- 50-100 weekly computer upgrades and hardware refreshes
- Mobile device management, deployment and support
- Receiving, auditing and tracking all computer assets
- Quarterly calibration of color-correct displays
- Installation of software on PCs for new employees
Requirements
- 2-3 years IMAC and Deskside Support experience
- Knowledge of desktop applications and operations systems
- Office, Adobe Acrobat, Windows 7/8/10/11, MS Office, Outlook)
- Network and directory services troubleshooting knowledge
- Active Directory, Internet Browsers, etc
- Experience with installation and deployment of desktops, laptops and mobile devices
- Hardware setup and software installation
- Strong troubleshooting of hardware and software
- Android, Apple and tablet management, deployment and support
- Asset Management tracking
- Experience with Jira incident and ticket fullfilment
- Ability to prioritize, schedule, coordinate and manage a variety of activities simultaneously
- Must have supported large environments of 500+ users
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