Hybrid Assistant Property Manager bei Waterton

Job Summary

As an Assistant Community Manager, you will help oversee the administrative, leasing, and customer service facets of the community’s operations to achieve occupancy and income goals. This position will manage rent collection, maintain controls over accounts receivables, administer the lease renewal program, and assist with month-end reporting. Waterton utilizes Yardi as the property management system.

Your Impact and Job Responsibilities

• Works in tandem with centralization team to manage accounts receivables in accordance with company guidelines and procedures.
• Assists with maintaining and updating resident ledgers; scans checks daily where applicable; notes any resident communication on collections, delivers notices (letters) to ensure payment by residents; creates and delivers Non-Sufficient Funds (NSF) notification letters.
• Partners with the centralized team to ensure accuracy of rent collections, renewals and accounts payable.  Administers resident delinquency process working with counsel, as needed, to ensure timeliness of desired results.
• Responsible for assessing necessary charges, ensuring that move out walks are completed and documented in accordance with company policy. 
• Ensures information is properly updated within the property management program (Yardi/CRM and others as necessary). 
• Documents and communicates service requests to service associates, and helps with service request follow ups. 
• Performs all leasing functions. 
• Works with the centralized team to administer the lease renewal program. Ensures that all renewal activity is documented within CRM so that renewal tracker is updated appropriately. Ensures timely delivery of renewal letters in accordance with legal requirements. Responsible for delivering renewal letters in accordance with local authority requirements once provided by the centralized teams, and updates information in the property management system.
• Troubleshoots and assists residents with software platforms. Responds to resident inquiries and concerns promptly. 

What You’ll Bring- Desired Skills and Experience

• Ability to prioritize multiple tasks efficiently
• Excellent customer service skills
• Ability to work well with others in a team environment
• Basic understanding of accounting principles
• High school diploma or equivalent

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including:

• Industry leading 12 weeks paid parental leave
• Competitive hourly compensation, leasing bonuses, and incentive program participation
• Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
• 401K + match
• Generous paid time off, volunteer time off, and paid holidays
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
• Commitment to job and career advancement

Typical Base Pay Range: $20.00 - $30.00 per hour, plus bonus program participation

This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors.

About Waterton

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations.  For over 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates.  We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence.  Overall we are a collection of people who strive daily to “find the good and leave it better”. 

Waterton welcomes all.

Waterton is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.  

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.