Hybrid Department Aide - Passholder Coordinator bei City of Farmington Hills, MI

About the Department

BASIC RESPONSIBILITIES:
Oversee pass sales for The Hawk Farmington Hills Community Center including: facility passes, fitness passes, and makerspace passes. Handles all pass cancellations and freeze requests. Research and reporting to assist with marketing needs for Passholder sales. Scheduling staff for guest services and box office as well as overseeing day-to-day operations of guest services. Assisting with program registration, refunds, and waitlists. Assigning cleaning and clerical tasks as needed.

PREVIOUS WORK EXPERIENCE:
Previous customer service experience required. Experience working with pass sales or EFT transactions a plus. RecTrac or other booking software a plus.

EDUCATION:
High school graduate or equivalent.

SPECIAL SKILLS & TRAINING:
Excellent communication and public relations skills for extensive contact with the public and other employees.  Must be proficient in all aspects of Microsoft Office, particularly Word, and Excel. Typing (45 wpm minimum), filing, knowledge of general office equipment.

START DATE & WORK SCHEDULE:
ASAP
40 hours per week, Monday - Friday 12:00pm - 8:00 pm; some weekends may be required.