Hybrid Office Manager bei Connie Health Inc

Description

We’ve just planted roots in a brand-new downtown Boston office, and we’re looking for an Office Manager to help bring it to life. You’ll be at the center of it all—keeping things running smoothly, creating a welcoming space for the team, and adding those little touches that make startup life fun (with a side of good coffee and city views). If you’re excited about building culture, staying organized, and being part of a fast-growing health tech company, this role is for you.

Job Summary:

We are seeking a highly organized and proactive Office Administrator & Employee Success Specialist to join our team. This dual-role position will be responsible for ensuring the smooth operation of our office environment while simultaneously focusing on enhancing the employee onboarding experience. The ideal candidate will be a detail-oriented individual with excellent communication and interpersonal skills, capable of managing diverse responsibilities with enthusiasm and efficiency.

Requirements

Office Administration:

• Keep the office running smoothly by managing supplies, equipment, and workspace cleanliness—creating a welcoming, productive environment for the team
• Handle incoming and outgoing mail, packages, and deliveries to support timely communication and daily operations
• Coordinate leadership meetings and travel logistics, including hotel bookings, flights, and dinner reservations for offsites
• Track and organize office-related expenses to support accurate budgeting and cost management
• Serve as the main point of contact for vendors and service providers, ensuring seamless office support
• Help keep the workplace safe, organized, and in line with important compliance standards.

Employee Success:

Take ownership of the pre-onboarding experience to ensure every new hire feels confident, welcomed, and set up for success from day one. Responsibilities include:

• Onboarding ambassadors help new employees understand and embrace the company's values, contributing to a stronger overall culture
• Making sure new hires have their email accounts and access to all key systems (like our CRM, enrollment tools, and internal platforms) set up before their start date
• Sending warm, personalized welcome emails that walk them through what to expect and how to prepare
• Scheduling onboarding sessions, team meet-and-greets, and trainings to help new hires feel connected and supported
• Coordinating equipment shipments, including ordering shipping labels, tracking deliveries, and ensuring they arrive on time
• Ensuring all required documents are completed and uploaded in the HRIS before day one—keeping everything organized and accurate
• Checking in with new hires before their first day to answer questions and make sure nothing slips through the cracks
• Collaborating with managers, IT, and the broader team to ensure every piece of the onboarding puzzle is in place
• Continuously looking for ways to improve the onboarding process, making it more efficient, consistent, and engaging—especially with the unique needs of the Medicare space in mind

Qualifications:

• Bachelor's degree in Business Administration, Human Resources, or a related field (or equivalent practical experience).
• Proven experience in an administrative or office management role.
• Experience in a role with employee relations or human resources responsibilities is a plus.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent written and verbal communication skills.
• Proficiency in G Suite (Docs, Sheets, Gmail).
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality.
• Proactive and problem-solving mindset.
• A positive attitude and a passion for creating a supportive work environment.

Benefits:

• Generous vacation policy and generous holiday observances.
• Comprehensive health insurance plans.
• 401k with company match.

About Connie Health

Connie Health is a fast-growing Medicare brokerage on a mission to empower older Americans to make confident, worry-free Medicare plan decisions. We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with local Medicare experts to help people select optimal healthcare plans and navigate their benefits. Our culture is mission-driven, collaborative, and innovative, as we strive to transform healthcare through data-driven insights and personalized guidance. We value Relationships First, Data-Driven Decision Making, and being Accountable in delivering unbiased, high-quality advice to our customers.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We require all candidates that receive and accept employment offers to complete a background check before being hired.