Hybrid General Sales Manager bei Walter E. Smithe Furniture & Design

Description

The Smithe family has been designing client’s homes with inspiration and delight since 1945. As a fourth-generation, family owned interior design showroom, we have relationships with over 250 vendor partners, provide world class training, use state-of-the-art technology, and have an unequivocal commitment to client satisfaction.

As General Sales Manager at Walter E. Smithe Furniture & Design, you will have the exciting opportunity to work in a beautiful showroom, lead & coach a professional team, and run the day-to-day showroom operations. 

Who You Are:

• Must have 5+ years showroom management experience in the furniture/design industry
• An entrepreneurial leader with a proven track record for success in retail management
• A high-energy supervisor with a knack for building internal & cross-functional relationships and an ability to motivate staff of varying personality types and roles
• An adept coach, with experience utilizing key performance indicators to guide direct reports to success
• Someone who enjoys interacting with clients and takes pride in providing a high-caliber client experience
• A self-motivated individual with a solution-driven mindset, a strong attention to detail, and the ability to plan and prioritize tasks

Requirements

 What You’ll Do:

• As part of our GSM team, you’ll report to our Director of Sales, and participate in weekly meetings with other managers and members of the Smithe family.
• You will lead a team of direct reports, including support managers, designers, trainees, and store display staff.
• As coach, you will observe your designers, get involved in their client interactions, have a deep understanding of their KPIs, and provide feedback both in the moment and during regularly scheduled one-on-one meetings.
• You will be present on the showroom floor and constantly interacting with clients to ensure that they have the best possible experience, resulting in repeat business and word-of-mouth referrals.
• You will benefit from dedicated client service support, plus you and your team will have access to our cutting-edge technology and training resources to ensure that your designers have the tools they need to be successful.
• You will partner with our Recruiter to fill open positions on your team.
• By focusing on your designers, clients, and tapping into our regular cadence of promotional activity, you’ll meet or exceed monthly sales goals and KPIs

What you’ll Need:

• Availability to work weekends and some holidays
• Access to a vehicle and a valid driver’s license
• The ability to move through the showroom at a pace that satisfies the needs of our clients
• Excellent judgement, discretion, and respect for confidentiality
• Extensive sales & design skills

Why Join:

• Exciting opportunity to lead & coach a professional team and run day-to-day showroom operations at one of our beautiful showrooms in the Chicago area 
• Chance to make a significant impact on the growth and success of Walter E. Smithe
• Competitive salary, bonus opportunity and benefits package, including opportunities for professional development and growth
• Compensation: $75,000 – $105,000+, with potential for higher earnings based on experience and performance.