Platzhalter Bild

Hybrid Operations Manager, Americas Fulfillment Center bei Fluke - Level 3

Fluke - Level 3 · Everett, Vereinigte Staaten Von Amerika · Hybrid

Jetzt bewerben

Fluke is seeking a highly motivated and experienced Operations Manager to oversee all aspects of our Americas Fulfillment Center. This individual will be responsible for managing a team of approximately 60 individuals, including direct reports of 2 front line managers and 1 business systems analyst. The Operations Manager will ensure the efficient and effective operation of the fulfillment center, optimizing processes to meet service level agreements and enhance customer satisfaction.

Key Responsibilities:

  • Team Leadership: Manage and motivate a team of fulfillment associates, assign tasks, monitor performance, and provide coaching and development opportunities.
  • Inventory Control: Oversee the receiving, storage, and management of inventory levels, ensuring accuracy and minimizing stock discrepancies.
  • Order Processing: Monitor the order fulfillment process from receiving customer orders to picking, packing, and shipping, ensuring timely and accurate order completion.
  • Operational Efficiency: Develop and implement strategies to optimize warehouse operations, including workflow improvements, space utilization, and process automation.
  • Quality Assurance: Implement quality control measures to prevent errors during picking, packing, and shipping, ensuring customer satisfaction.
  • Performance Metrics: Track key performance indicators (KPIs) like order accuracy, shipping time, and productivity to identify areas for improvement.
  • Cost Management: Manage warehouse expenses including labor costs, shipping costs, and inventory carrying costs.
  • Technology Utilization: Utilize warehouse management systems (WMS) and other technology tools to streamline operations and improve data accuracy.
  • Compliance: Ensure adherence to safety regulations, shipping guidelines, and other relevant compliance standards.

Required Skills:

  • Leadership Skills: Ability to provide strategic leadership across multiple teams, including overseeing managers with direct reports, in a fast-paced environment. 
  • Analytical Skills: Data analysis to identify trends and make informed decisions regarding operational improvements.
  • Problem-Solving Skills: Ability to quickly identify and resolve operational issues.
  • Organizational Skills: Excellent planning and time management to prioritize tasks and meet deadlines.
  • Technical Skills: Proficiency with warehouse management systems (WMS) and other relevant software.
  • Communication Skills: Collaborate with stakeholders across the business using different methods and styles to address issues, achieve objectives, and provide results.

Qualifications:

  • Bachelor's degree in Operations Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in a fulfillment center or warehouse management role.
  • Proven track record of managing large teams and improving operational efficiency.
  • Strong understanding of inventory control, order processing, and quality assurance.

 

#LI-ES1

Jetzt bewerben

Weitere Jobs