Hybrid Collections Officer bei Bexar County, TX

About the Department

Position Duties

• Interviews defendants regarding financial status, calculates fees and negotiates methods and schedules of payments for collection
• Requests and reviews defendant's credit history through the San Antonio Retail Merchant Association (SARMA) Credit Agency to determine a debt and payment pattern
• Collects payments from defendants in person and by mail, and issues receipts, reconciles daily cash accounts and deposits collected funds with the County Treasury Office
• Performs data entry into internal cash report to log incoming funds, and prepares collection reports on a daily and monthly basis
• Contacts defendants that breach their scheduled payments, processes delinquent cases for non-compliance action and prepares reports to document progress
• Prepares and notarizes affidavits requesting court approval to waive defendant assessed fees
• Coordinates with District Attorney's Office in preparation and submittal of civil law suits for delinquent or expired payment contracts beyond legal term limits
• Performs other duties as required

Minimum Qualifications

• High School or General Education Development (GED) certificate, and three (3)years general office, collections or criminal justice experience; or an equivalent combination of education and experience
• Knowledge of collections procedures and techniques; knowledge of basic legal terms and procedures; knowledge of cash account management procedures; knowledge of office procedures
• Skill to type 35 wpm with no more than 7 errors; Requires recent typing test administered by Workforce Solutions Alamo Career Centers (Please attach a copy of your typing test results to your online application or fax them to (210) 335-2558 by the closing date.)
• Skill in operating a personal computer, typewriter and other basic office equipment
• Ability to accurately enter data and file information; ability to organize, compile and record information accurately; ability to establish and maintain effective working relationships with defendants, outside attorneys, other government agencies, co-workers, other County employees and the general public
• Must secure and maintain a favorable background investigation and clearance
• Must secure and maintain a pre-employment physical and a pre-employment drug screen test
• Must secure and retain authority to act as a Notary Public within six (6) months of employment
• Must have a valid Texas driver's license, motor vehicle liability insurance, personal injury insurance and a personal vehicle
• May work weekends, perform shift work and work holidays
• May be required to work more than 40 hours during the workweek

• Constantly working in indoor conditions
• Occasionally moves items weighing up to 10-15 pounds
• Occasionally moves about the office
• Frequently communicates with others; must be able to exchange accurate information
• Constantly operates a computer and other office productivity machinery
• Positions self to perform essential functions
• Must be able to remain in a stationary position
   

Other Qualifications

EQUAL OPPORTUNITY EMPLOYER


 

Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.
We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.