Hybrid Program Manager, Healthcare Workforce Development bei Le Moyne College

About Le Moyne College:

Le Moyne College, located in Syracuse, N.Y., is an independent college established by the Jesuits in 1946 to provide students with a values-based, comprehensive academic program designed to foster intellectual excellence and preparation for a life of leadership and service. Today, Le Moyne has evolved into a nationally acclaimed college of liberal arts and sciences that draws students from across the U.S. and abroad.

Our Mission:

Le Moyne College is a diverse learning community that strives for academic excellence in the Catholic and Jesuit tradition through its comprehensive programs rooted in the liberal arts and sciences. Its emphasis is on education of the whole person and on the search for meaning and value as integral parts of the intellectual life. Le Moyne College seeks to prepare its members for leadership and service in their personal and professional lives to promote a more just society.

Le Moyne College aims to advance the values of diversity and inclusiveness at the college. To do this, Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus, and who bring greater depth, breadth, and diversity to our campus community.

POSITION SUMMARY

ERIE21 (Educating for our Rising Innovation Economy in the 21st Century) is Le Moyne’s premier workforce development program. Funded by various public and private entities, ERIE21 addresses our region’s twin problems of persistently high poverty & the inability of employers to attract and retain a skilled workforce within the tech industry by generating technical training and talent development pathways for community members ranging from 5th grade through adulthood.

With a record of success in the technology and innovation sector, ERIE21 is expanding and adapting to meet Central New York’s growing workforce needs, which includes the incorporation of healthcare workforce development pathways, starting with Le Moyne’s Healthcare Advancement Resource Center (HARC). HARC is a grant-funded initiative supported by the Mother Cabrini Health Foundation. HARC’s mission is to connect internationally trained medical graduates with educational and employment opportunities to meet the demand for linguistically and culturally competent healthcare providers in the US.

The Healthcare Workforce Development Manager is responsible for the implementation and oversight of all programs and initiatives for adult students/job seekers interested in in-demand healthcare roles. At the onset, this person will manage the HARC program and staff in accordance with current grant funding, with potential to develop additional programs and initiatives as resources permit.

This position is funded by external sources and is contingent on the continued receival of those funds.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS

Job duties specific to this position:

Administrative Responsibilities

• Supervise healthcare workforce program staff. Responsibilities include, but are not limited to, performance evaluations, one-to-one check-ins, approval of timesheets, delegating tasks and responsibilities, encouraging professional development and providing mentoring and guidance as needed

• Collaborate with leadership and relevant campus and community partners to set goals for performance and deadlines

• Regularly convene staff meetings with key staff and program partners

• Participate in ERIE21 Leadership Team meetings & all-staff meetings as requested by ERIE21 Program Director or College leadership

Program Creation, Planning & Implementation

• Responsible for leading the healthcare workforce team in the creation of annual action plans and program calendars & Board of Trustees reports

• Provide clear, data-driven direction on programs and initiatives and make recommendations to ERIE21 and College leadership as needed

• Collaborate with ERIE21 Program Director, Senior Director & colleagues across campus to identify opportunities to create and implement new healthcare workforce initiatives as resources permit

• When developing new healthcare workforce pathways, deploy the Work Train model and additional SOP’s for program development & employer engagement. This includes but is not limited to sourcing labor market data from the Department of Labor & employer partners, participating in exploratory conversations with employers, co-creating candidate profiles for in-demand occupations and designing programs accordingly as needed

• Collaborate with grant staff and ERIE21 leadership to manage program budgets; forecasting needs, providing regular updates to program leadership and seeking additional grants/funding opportunities as needed to sustain program health

• Create, distribute and manage project plans to maintain team alignment

• Lead a semi-annual retreat/planning meeting with program staff and relevant partners

• Lead the healthcare workforce team in regular assessment, evaluation and improvement of program offerings

• Identify and confirm presenters, facilitators and instructors for programs as needed

• Track and regularly report key performance indicators for healthcare programs

Operational sustainability

• Ensure effective use of database/CRM for management of student data and reporting

• Lead monthly budget meetings with grants team, Community & Social Impact leadership & relevant community partners

• Responsible for the documentation and maintenance of standard operating procedures for healthcare workforce programs

• Participate in ERIE21 team working groups to accomplish tasks as requested by program leadership

• Maintain up-to-date knowledge of issues impacting New Americans locally and nationally & collaborate with the program staff to support program participants as needed

• Provide HARC services to other populations as identified approved by the Mother Cabrini Health Foundation & supporting funding sources

Partnerships & Strategic Initiatives

• Responsible for strategic employer engagement in collaboration with Senior Director, Career Advising, Centerstate CEO & other partners as necessary

• Collaborate with grants team to Develop MOU’s and contracts with employers and partners as needed

• Manage a portfolio of external stakeholders, providing relationship updates on at least a quarterly basis or as requested by ERIE21 leadership

• Develop and strengthen relationships with Syracuse community centers and non-profit organizations for the purpose of better-serving our student population and/or co-creating programming opportunities

• Stay up-to-date on best practices in workforce development, with a particular focus on healthcare, and adjust program delivery as needed

Program Marketing & Promotion

• Responsible for maintaining and reporting outcomes to program & College leadership and internal/external stakeholders as needed

• Represent ERIE21 at high-visibility community events including, but not limited to job fairs, professional development opportunities, information sessions, workshops, recruitment & networking events

• Collaborate with the Director and the Marketing & Communications team at Le Moyne to strategize and manage public relations for healthcare workforce programs

• Collaborate with Senior Director, Director for Career Advising & other relevant partners to coordinate messaging to employers for purposes including, but not limited to, relationship-building, hiring needs, program development and sponsorship opportunities

Career Readiness- ERIEPro

• Collaborate with fellow adult programs staff and community partners to implement ERIEPro workforce readiness program. The ERIE Pro program includes, but is not limited to, resume writing & review, interview preparation, public speaking, personal branding, job searching best practices, active listening, career mapping, exam and certification preparation and additional professional skills as needed

• Facilitate check-ins with students, session facilitators, and employers as needed

• Collaborate with program staff to develop a system of career mapping for healthcare workforce program participants

Job expectations for all Le Moyne College employees:

• Demonstrates and role-models all of Le Moyne’s mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.

• Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.

• Supports cura personalis by treating all individuals with dignity, professionalism and kindness.

• Promotes cura apostolica by aligning professional goals, objectives, and performance with college’s strategic goals.

• Demonstrates excellent work attendance, reliability and work ethic.

• Attends and actively participates in required meetings and training sessions.

• Complies and adheres to all of Le Moyne’s established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.

• Must complete all required federal, state, institution and department trainings.

• Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.

• Performs a variety of related duties as assigned.

QUALIFICATIONS  

• Bachelor’s degree Master’s Degree in education or a related field, Master’s Degree preferred.

• 3+ years of professional experience, workforce development experience strongly preferred

• Willingness to work flexible hours with occasional weekend and evening work

• Demonstrated ability to work independently and collaboratively in a fast-paced environment

• Demonstrated interpersonal, presentation and written skills

• Valid Driver’s License (some travel is required to and from offsite locations. Mileage will be reimbursed by the College).

Additional Information:

Le Moyne Benefits

403(b) Retirement contribution- (9.5% Employer match)
Generous tuition coverage
Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)
Health Savings Accounts- (Partially Employer funded) 
Basic Life & AD&D Insurance- (Employer paid)
Short and Long Term Disability Insurance (Employer paid)
Supplemental Life & AD&D Insurance
Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
12 paid holidays
Generous time off package 

35 hour work week

Pay Range:  $60,406 annually

Equal Employment Opportunity

Le Moyne College prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.  Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

Application Instructions:

To apply for this position please click the 'Apply Now' button and submit the required materials for consideration:

* Cover letter outlining your interest in the position
* Current resume
* Contact information for 3 professional references