Hybrid IT Officer, Business Solutions bei World Bank Group

IT Officer, Business Solutions

Description

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet. For more information, visit www.ifc.org.

The CITAT - CIT Architecture & Technology team is part of the Corporate Information & Technology Department (CIT) at IFC. CIT is responsible for delivering innovative, secure, and scalable technology solutions that enable the institution's strategic priorities. CIT supports all core business functions, including investment operations, advisory services, climate business, and treasury, by acting as a trusted technology partner and enabler. Our team is united by core values of Impact, Integrity, Respect, Teamwork, and Innovation. Together, we tackle the world's toughest challenges, and advance social and economic inclusion.

IFC is seeking a results-oriented IT professional to lead initiatives that enhance the efficiency, scalability, and impact of our IT operations and business processes. This role focuses on identifying areas for improvement, implementing effective solutions, and ensuring our IT systems and workflows align with the organization’s diverse goals and priorities. The ideal candidate will bring a blend of technical expertise and a passion for process improvement, driving meaningful outcomes such as cost optimization, streamlined workflows, and stronger alignment between IT and organizational needs. This role emphasizes collaboration across teams, fostering innovation, and delivering sustainable, positive change that benefits everyone.

Role Responsibilities:

IT Strategy and Modernization:
• Develop and execute strategies to modernize IT systems, processes, and infrastructure.
• Align IT initiatives with business priorities to ensure we are solving the right problems.
• Stay ahead of emerging technologies and trends to keep us competitive.

Process Optimization:
• Analyze current IT workflows and business processes to identify inefficiencies.
• Redesign and streamline processes to improve productivity, reduce costs, and eliminate bottlenecks.
• Establish metrics to measure the success of process improvements.

Business Process Improvement:
• Lead efforts to rethink and redesign critical business processes for better outcomes.
• Use data to identify redundancies, reduce cycle times, and improve scalability.
• Ensure new processes are sustainable and aligned with organizational goals.

Technology Implementation:
• Evaluate and implement technology solutions that enhance IT performance and efficiency.
• Oversee the integration of new tools and systems into existing environments.
• Ensure compliance with security, governance, and regulatory requirements.

Cost and Performance Optimization:
• Identify opportunities to reduce IT costs while maintaining service quality.
• Negotiate vendor contracts to maximize value and manage relationships effectively.
• Monitor IT budgets and ensure alignment with financial goals.

Selection Criteria

• Master’s degree in information technology, Computer Science, Business Administration, or a related field.
• 8+ years of experience in IT operations, transformation, process improvement, or business process reengineering roles in a financial services industry
• Proven track record of leading successful IT transformation and BPR projects.
• Experience with cloud computing, automation, and emerging technologies is highly desirable.
• Relevant certifications (e.g., ITIL, PMP, Lean Six Sigma, BPR) is a must.
• Expertise in process mapping, workflow optimization, and business process reengineering methodologies.
• Excellent communication and interpersonal skills to engage with diverse
• Knowledge of IT governance, compliance, and risk management practices.
• Strategic thinking and ability to see the big picture.
• Results-oriented mindset with a focus on delivering measurable outcomes.
• Adaptability to work in fast-paced and dynamic environments.
• Collaborative approach to working with cross-functional teams.
• Commitment to fostering innovation and continuous improvement

Note: This internal requisition is open to WBG and IMF staff only (including short-term and extended term consultants/ temporaries). External candidates are requested not to apply. In case an external candidate applies, their application will not be considered.

WBG Culture Attributes:

1. Sense of Urgency – Anticipating and quickly reacting to the needs of internal and external stakeholders.
2. Thoughtful Risk Taking – Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability – Engaging with others in an empowered and accountable manner for impactful results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.